Cross-verticalGeneral Productivity

Automate ShareFile with Caddi

Built for professional services teams.

ShareFile is the secure-collection layer at many firms. Caddi runs the work that happens before the upload (request) and after (classify, file, update).

Why automate it

The work around ShareFile is where time disappears.

ShareFile keeps client documents safe — but it doesn't tell you what's in them, where they should land, or who needs to know. Caddi does all three.

Workflows

Loops Caddi runs against ShareFile

  • Client request + collection

    Recommended pattern
    1. ShareFile
    2. Microsoft Outlook
    3. Salesforce

    Caddi generates the personalized ShareFile request, sends it to the client, and tracks completion.

  • Inbound classification + filing

    Recommended pattern
    1. ShareFile
    2. NetDocuments
    3. Salesforce

    When documents land in ShareFile, Caddi classifies them, applies the firm's metadata, and files them in the DMS or matter system.

  • Completion notify + record update

    Recommended pattern
    1. ShareFile
    2. Salesforce
    3. Microsoft Outlook

    When a ShareFile request completes, Caddi updates the source record and notifies the owner that the docs are in.

Where professional services teams use it

Caddi + ShareFile, in practice

  • Inbound triage

    Watch ShareFile for new items, classify them, and route the right data to the right downstream system — CRM, matter system, or storage.

  • Cross-tool data sync

    Keep ShareFile in lockstep with your CRM, billing, or document system so the same record never has to be updated twice.

  • Document workflows

    Generate, send, and archive documents end-to-end using ShareFile alongside e-signature, cloud storage, and your system of record.

  • Notifications & approvals

    Send the right person the right ShareFile update — by email, Slack, or Teams — and capture approvals back into the originating record.

FAQ

Questions about automating ShareFile

Does Caddi have a real ShareFile integration?

Yes. Caddi runs verified code against ShareFile's official APIs (and uses a secure, audited browser session when an API isn't available). Every automation Caddi builds for ShareFile is reviewed before it runs in production.

Do I need engineering help to automate ShareFile with Caddi?

No. You demonstrate the workflow once — clicking through ShareFile the way you normally would — and Caddi turns it into a verified, repeatable automation. No code, no IT ticket, no Zapier-style wiring.

Is my ShareFile data safe?

Caddi is SOC 2 attested. Our AI watches and builds the automation, but it never touches client data at runtime — once the automation is generated, it executes deterministically against ShareFile with no model in the loop.

Can Caddi connect ShareFile to the rest of my stack?

That's the point. Most Caddi automations span 3-6 tools — for example, pulling data out of an email, updating ShareFile, filing a document in cloud storage, and posting a confirmation in Slack or Teams. Every tool on the integrations page is fair game.

Ready to automate ShareFile?

Drop your work email and we'll show you Caddi running end-to-end against ShareFile and the rest of your stack.