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Cross-verticalGeneral Productivity

Automate Box with Caddi

Built for professional services teams.

Box stores the documents — Caddi gets them into the right folder, extracts what's inside them, and updates downstream systems.

Supported actions6
  • New file in folderTriggers when a file is uploaded to a watched folder.
  • Folder sharedTriggers when a folder collaboration is added.
  • Upload fileAdd a file to a Box folder with metadata.
  • Create folderCreate a new folder under a parent with permissions.
  • Search filesFind files or folders with advanced search filters.
  • Move fileMove a file between folders.

Need something that isn't listed? Teach Caddi the step the way you'd teach a new hire and it gets built.

How it works

Automate Box by teaching Caddi like a new hire.

Walk Caddi through the Box work the way you'd train someone on their first day. It learns the job, builds a verified automation, and runs it for you every time. No code, no IT ticket, no brittle wiring.

  1. 1

    Teach it the job

    Walk Caddi through the Box task the way you'd onboard a new hire.

  2. 2

    Caddi builds it

    It writes verified code, tests it, and connects the rest of your stack.

  3. 3

    It runs for you

    The automation runs on demand, every time, with no model in the loop.

The details

What Caddi does with Box

Why teams automate Box

Document filing is rule-following at scale. Caddi learns your rules once and applies them deterministically to every file that hits Box.

Loops Caddi runs against Box

  • Intake PDF Filing

    Real customer flow
    1. Box
    2. Smartsheet
    3. Adobe Acrobat

    Caddi extracts client and contract details from intake PDFs, renames and files them to the right submissions folder, and updates the submission tracker.

    Creates consistent file naming, reduces manual tracking work, and keeps records up to date.

  • Account Record Creation

    Real customer flow
    1. Box
    2. Salesforce
    3. Adobe Acrobat

    Caddi extracts required details from account-opening PDFs and creates the linked household, person, and new account form records, reducing manual data entry for client services teams.

    Speeds account setup, improves record consistency, and reduces manual work to finalize NAFs.

  • Signed-doc post-processing

    Recommended pattern
    1. Box
    2. Docusign
    3. Salesforce

    When a signed document lands in Box, Caddi applies the firm's metadata, updates the related CRM record, and notifies the owner.

  • Folder hygiene loop

    Recommended pattern
    1. Box
    2. Microsoft Excel

    Caddi normalizes filenames, dedupes copies, and reroutes misfiled documents on a nightly schedule based on your firm's rules.

Where professional services teams use it

  • Inbound triage

    Watch Box for new items, classify them, and route the right data to the right downstream system — CRM, matter system, or storage.

  • Cross-tool data sync

    Keep Box in lockstep with your CRM, billing, or document system so the same record never has to be updated twice.

  • Document workflows

    Generate, send, and archive documents end-to-end using Box alongside e-signature, cloud storage, and your system of record.

  • Notifications & approvals

    Send the right person the right Box update — by email, Slack, or Teams — and capture approvals back into the originating record.

Questions about automating Box

Does Caddi have a real Box integration?

Yes. Caddi runs verified code against Box's official APIs (and uses a secure, audited browser session when an API isn't available). Every automation Caddi builds for Box is reviewed before it runs in production.

Do I need engineering help to automate Box with Caddi?

No. You demonstrate the workflow — clicking through Box the way you normally would — and Caddi turns it into a verified, repeatable automation. No code, no IT ticket, no Zapier-style wiring.

Is my Box data safe?

Caddi is SOC 2 attested. Our AI watches and builds the automation, but it never touches client data at runtime — once the automation is generated, it executes deterministically against Box with no model in the loop.

Can Caddi connect Box to the rest of my stack?

That's the point. Most Caddi automations span 3-6 tools — for example, pulling data out of an email, updating Box, filing a document in cloud storage, and posting a confirmation in Slack or Teams. Every tool on the integrations page is fair game.

Often automated alongside Box

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See it on your stack

Ready to automate Box?

Drop your work email and we'll show you Caddi running end-to-end against Box and the rest of your stack.