Meet Caddi in personILTACONAug 23–27Future ProofSep 14–17

Scale AUM. Without scaling ops.

Your CRM, custodian, portfolio system, and DMS were each supposed to save time. Caddi makes them run as one process, so advisors and operations stay in front of clients instead of re-keying between Salesforce, Orion, Schwab, and Box.

Trusted by leading RIAs
  • Brighton Jones
  • Barron's Top 10 RIA
  • The Planning Center

Your advisory stack, already wired in.

See all integrations
The RIA reality

We know what's actually
on your plate.

The pressure on RIA operations isn't one big problem. It's three that compound: a stack that won't talk, a compliance bar that keeps rising, and growth that lands on your desk as integration work.
  • Tech-stack sprawl

    You don't have too little software. You have too much, and none of it talks.

    CRM, custodian, portfolio accounting, planning, DMS, e-sign. Each one was supposed to save time. Instead your team is the integration layer, re-keying the same household into five systems and reconciling what they disagree on. The firms pulling ahead aren't buying the next platform. They finally made the stack they already own run as one process.

    Caddi connects the tools you already run and moves work between them, so your people stop being the glue.

  • Compliance, without end

    The rules never stop moving. Now there's AI governance on top.

    SEC or state registration, books and records, an exam cycle that never really closes. Every service you add, from tax to estate to more personalized advice, widens the surface you have to supervise. And the newest line item is governing the AI your firm is under pressure to adopt. You need leverage that makes compliance easier to evidence, not one more black box to defend.

    Every Caddi run is deterministic, scoped to your team's permissions, and logged end to end, so your CCO can walk an examiner through exactly what happened.

  • Growth and succession

    Every deal, every transition, lands on operations.

    54% of advisory firms expect M&A to climb, and two-thirds of RIA leaders now call succession a breaking point. The strategy is set above you. The integration is yours: migrating households, re-keying accounts, reconciling two stacks, and holding service quality while the org chart changes underneath you. Growth shouldn't mean a hiring scramble every time you absorb a book.

    Caddi turns transitions and onboarding into scheduled, unattended loops, so you can absorb advisors and books without adding proportional headcount.

In Production

Running at RIAs today.

Not pilots. Daily-running loops across financial planning and enterprise wealth firms—built once, running unattended, attributable to the household.

  • Wealth management · 17 months in production
    500+
    Days of unattended, scheduled production — Caddi’s longest-running RIA

    Model Selection Forms completed and sent at scale. MGP plans moved from OneDrive to Laserfiche on a schedule. Client meeting invites composed and dispatched from Salesforce — every workflow tied back to the household record, every loop running daily.

    “Caddi is creating leverage for The Planning Center.”

    — Matt Mercer, COO, The Planning Center
  • Enterprise wealth · 9 months in production
    3.3×
    Advisor growth Caddi-automated transitions are sized to absorb (1,500 → 5,000)

    Caddi reads NAF and COD PDFs from Box and populates Salesforce — households, accounts, beneficiaries, and related fields — turning broker-dealer transitions from a hiring constraint into a scheduled, unattended loop as the firm scales for M&A.

    “Hours saved → redistributed.”

    — Operations leadership — named as the firm’s North Star metric
Metrics drawn from production usage logs across Caddi customers. Every run is timestamped, attributable, and auditable.
How it works

Caddi turns your screenshares into AI automations.

Use Cases

The RIA back office,
on autopilot.

Caddi learns the workflows that move clients through your firm—new account opening, transitions, money movement, reporting, fee billing—and turns them into reliable, auditable automations across your stack.
  • 01/ 09Use case

    New account opening

    Caddi opens new client accounts straight from your CRM — reading household, beneficiary, and KYC fields from Salesforce or Wealthbox, filling the custodian application at Schwab, Fidelity, or Axos, and sending the package via DocuSign. Cycle time drops from days to minutes.

    Typical stack
    • Salesforce
    • Wealthbox
    • Schwab
    • Fidelity
    • DocuSign
Benefits

AI for fiduciaries—built to your firm's compliance bar.

  • 01

    Built by your operations team

    Your COO or ops lead records a workflow once. No engineers, no Salesforce admin queue, no waiting on IT.

  • 02

    No hallucination risk on client data

    Verified code calls your CRM, custodian, and DMS via API. No AI guesswork on household data, no fiduciary surprises.

  • 03

    Capacity you can measure

    Hours saved per workflow, runs executed, exceptions caught — reportable to your partners and growth committee.

  • 04

    Inherits your user's permissions

    Caddi runs with the access your operations team already has in Salesforce, Box, and your custodian. No new privileged service accounts.

Security & Privacy

Built to your firm's compliance bar.

SOC 2

Attested controls. Supervisory-friendly audit trail.

Every workflow, every input, every output is logged and reviewable. Your CCO can walk through any run end-to-end.

Zero retention with LLM vendors

AI runs on client data—under your firm's controls.

When a workflow needs to read a statement, classify a service request, or extract a value, LLM calls run under enterprise zero-data-retention agreements with our model vendors—your client data is never used for training. Caddi keeps a 30-day audit trail of every prompt, response, and run so your CCO and operations team can review and track activity, then it ages off. Every run is scoped to the user's CRM and custodian permissions.