LawGeneral Productivity

Automate NetDocuments with Caddi

Built for law firms.

NetDocuments is the DMS of choice for midsize and large firms. Caddi automates the filing, classification, and workspace-management motions paralegal teams handle by hand.

Why automate it

The work around NetDocuments is where time disappears.

Caddi customers have cleared more than 4,500 hours of NetDocs backlog. The work is repetitive, rule-based, and exactly what Caddi was built for.

Workflows

Loops Caddi runs against NetDocuments

  • New Matter Setup

    Real customer flow
    1. NetDocuments
    2. Microsoft Outlook

    Caddi extracts client and matter details from new matter request emails, creates the client and matter workspace when needed, and files intake documents with the right attributes.

    Matters are opened faster with cleaner setup and correctly filed intake documents.

  • Termination Letter Delivery

    Real customer flow
    1. NetDocuments
    2. Microsoft Outlook
    3. Salesforce

    Caddi verifies required termination documentation, sends the correct termination letter, and marks the task complete, reducing manual compliance steps for compliance teams.

    Client terminations are executed consistently with complete records.

  • Intake Document Packets

    Real customer flow
    1. NetDocuments
    2. Salesforce
    3. Adobe Acrobat

    Caddi classifies and names intake document images, merges related PDFs, files the packet to the correct case workspace, and updates processing status.

    Intake documents are processed and filed automatically.

  • Case Document Data Extraction

    Real customer flow
    1. NetDocuments
    2. Salesforce

    Caddi locates the right case documents, extracts key details, and writes structured data back into opportunity records.

    Intake data is structured, validated, and written into Salesforce consistently.

  • Scanned Check Processing

    Real customer flow
    1. NetDocuments
    2. SharePoint
    3. Salesforce

    Caddi extracts details from scanned checks, matches each check to the correct matter, and updates deposit request logs and related records.

    Trust check handling becomes faster, more accurate, and easier to reconcile.

Where law firms use it

Caddi + NetDocuments, in practice

  • Client intake & matter opening

    Pull client details from inbound emails, forms, or PDFs and create the matter, contacts, and folder structure in NetDocuments automatically.

  • Document filing & renaming

    Classify incoming documents, rename them to your firm's convention, and file them to the correct NetDocuments matter without paralegal touch time.

  • Billing & finance workflows

    Push invoices, payments, and trust-accounting events between NetDocuments and your billing system, with reconciliation logged back to each matter.

  • Compliance & follow-ups

    Trigger HIPAA packets, retainer agreements, conflict checks, or status follow-ups from NetDocuments data and route the output to the right inbox.

FAQ

Questions about automating NetDocuments

Does Caddi have a real NetDocuments integration?

Yes. Caddi runs verified code against NetDocuments's official APIs (and uses a secure, audited browser session when an API isn't available). Every automation Caddi builds for NetDocuments is reviewed before it runs in production.

Do I need engineering help to automate NetDocuments with Caddi?

No. You demonstrate the workflow once — clicking through NetDocuments the way you normally would — and Caddi turns it into a verified, repeatable automation. No code, no IT ticket, no Zapier-style wiring.

Is my NetDocuments data safe?

Caddi is SOC 2 attested. Our AI watches and builds the automation, but it never touches client data at runtime — once the automation is generated, it executes deterministically against NetDocuments with no model in the loop.

Can Caddi connect NetDocuments to the rest of my stack?

That's the point. Most Caddi automations span 3-6 tools — for example, pulling data out of an email, updating NetDocuments, filing a document in cloud storage, and posting a confirmation in Slack or Teams. Every tool on the integrations page is fair game.

Ready to automate NetDocuments?

Drop your work email and we'll show you Caddi running end-to-end against NetDocuments and the rest of your stack.