AI-native automation
Automate work across
Adobe Acrobat and 
Zendeskwith Caddi AI Agents.
Automate anything you do across Adobe Acrobat, Zendesk, and the rest of your tools. Sign in, show or tell Caddi what you want, and it runs end to end. No workflow builder.
How to connect Adobe Acrobat and Zendesk
Connect Adobe Acrobat to Caddi
Allow1Sign in to Adobe Acrobat
One click with your own Adobe Acrobat login. No API keys.
Connect Zendesk to Caddi
Allow2Sign in to Zendesk
The same click again. Both tools are connected.
Create ticket in Zendesk when new pdf uploaded in Adobe Acrobat.
ScreenshareType it3Show or tell it
Screenshare the job, or type it in chat. Change it any time.
- Running
14 done1 for review
4Watch it run
Caddi does the work and flags anything unsure for review.
What Caddi is and how it works
An AI teammate that runs your back-office loops.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Taught like a new hire. Walk Caddi through the work once. Tweak it later by chat, with no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 150+ tools across legal, finance, and operations
Practical ways to use Adobe Acrobat and Zendesk together
- 01
Create ticket in Zendesk when new pdf uploaded in Adobe Acrobat.
Caddi watches Adobe Acrobat for new pdf uploaded and create ticket in Zendesk. No copy-paste, no missed records.
- 02
Create PDF in Adobe Acrobat when new ticket in Zendesk.
Caddi watches Zendesk for new ticket and create pdf in Adobe Acrobat so the two systems stay in lockstep.
- 03
Update ticket in Zendesk from Adobe Acrobat events.
When pdf processed happens in Adobe Acrobat, Caddi update ticket in Zendesk with the right context attached.
Actions Caddi can take across Adobe Acrobat and Zendesk
- Adobe Acrobat
New PDF uploaded
Triggers when a PDF is added to your Acrobat account.
- Adobe Acrobat
PDF processed
Triggers when an OCR or extraction job finishes.
- Adobe Acrobat
Create PDF
Generate a PDF from a document, image, or template.
- Adobe Acrobat
OCR a PDF
Run OCR over a scanned PDF and return searchable text.
- Adobe Acrobat
Extract content
Pull structured text or fields from a PDF.
- Adobe Acrobat
Combine PDFs
Merge multiple PDFs into one ordered document.
- Adobe Acrobat
Apply protection
Password-protect or restrict permissions on a PDF.
- Zendesk
New ticket
Triggers when a new ticket is created.
- Zendesk
Ticket status changed
Triggers when a ticket's status changes.
- Zendesk
New comment
Triggers when a new comment is added to a ticket.
- Zendesk
Create ticket
Open a new Zendesk ticket with subject, priority, and assignee.
- Zendesk
Update ticket
Modify an existing ticket's status, priority, or assignee.
- Zendesk
Add comment
Post a public or internal comment on a ticket.
Common questions
How does Caddi connect Adobe Acrobat and Zendesk?
Adobe Acrobat and Zendesk just run together. You teach Caddi the way you'd teach a new hire: walk it through how you use them today, with no workflow builder to wire up. Caddi turns that walkthrough into a verified loop and runs it against Adobe Acrobat and Zendesk end-to-end.
Do I need engineering help?
No. Whoever does the work today walks Caddi through it on a call, the same way they'd train a new hire. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, and once the loop ships it runs as deterministic code, repeatable and logged, with any model step scoped and reviewable.
Can Caddi connect Adobe Acrobat and Zendesk to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first Adobe Acrobat + Zendesk loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of that first walkthrough. The Caddi team reviews every loop before it runs in production.
Ready to automate Adobe Acrobat and Zendesk?
Drop your work email and we'll show you Caddi running end-to-end against Adobe Acrobat, Zendesk, and the rest of your stack.
Or skip the demo: sign up free and build it yourself.