Caddi and Tungsten Automation both work with documents, but they stop at very different places. Tungsten Automation, formerly Kofax, is intelligent document processing: it captures and extracts structured data, then hands it off. Caddi reads the document and finishes the workflow it lives in. Tungsten suits very high-volume, capture-centric enterprise operations; Caddi suits ops teams in law and finance that want the whole job done, live in days.
The basics
What is Tungsten Automation?
An intelligent document processing platform, formerly Kofax, that captures and extracts structured data from documents using OCR, templates, and trained models. Its TotalAgility platform is strong at high-volume document capture in large enterprises.
What is Caddi?
The deterministic AI automation platform for ops and admin teams. Ops teams teach Caddi their workflows over a screen share, and then Caddi runs them reliably hundreds of times a week.
The fundamental difference
Tungsten captures and extracts: it turns a document into structured fields and then stops at "structured data out", leaving a person or a downstream system to move that data onward and finish the work. Standing it up means labeling fields and training models on sample documents, then maintaining them as formats drift. Caddi reads varied PDFs and inboxes natively, with no per-field templates and no model training, and then automates the whole workflow the document lives in, intake, decisions, and writing to the system of record, set up by recording the task once.
What it takes to stand one up
The extraction-silo lifecycle and the Caddi lifecycle look nothing alike. Toggle between the two to compare how each is built, how it runs, and where the work actually finishes.
- 1Record the task on a screen-shareA non-technical teammate walks through the workflow once, no labeling, no training.
- 2Caddi reads documents nativelyVaried PDFs and shared inboxes are handled out of the box, no per-field templates.
- 3Caddi writes deterministic code over APIsIt runs the whole workflow: intake, decisions, and writing to the system of record.
- 4Caddi maintains itUpkeep and edge cases are handled for you, often with automations live in days.
Caddi vs. Tungsten Automation at a glance
| Tungsten Automation | Caddi | |
|---|---|---|
| Category | Intelligent document processing (capture) | Whole-workflow automation |
| What it delivers | Structured data out | The finished workflow |
| How it's set up | Label fields, train models | Record the task once on a screen-share |
| Document handling | OCR, templates, trained models | Native reading of varied PDFs & inboxes |
| After extraction | Human or downstream system finishes it | Caddi finishes it over APIs |
| Who owns it | Capture team / specialists | Non-technical ops staff |
| Maintenance | Retrain as formats drift | Built & maintained by Caddi |
| Best fit | Very high-volume enterprise capture | Law & finance back office |
How they score where it counts
Tungsten is a mature, capture-centric platform built for very high volumes in large enterprises. Caddi trades some of that raw capture scale for finishing the whole workflow, native document handling with no training, and a done-for-you model built for regulated ops.
When Tungsten Automation is the right call
Tungsten Automation is a strong fit if you run very high-volume, capture-centric document operations in a large enterprise, have a dedicated team to configure templates and train models on a platform like TotalAgility, and feed the extracted data into established downstream systems that already finish the work.
When Caddi is the right call
Caddi is the better fit if the people who own the process are non-technical, if your highest-value work is document- and inbox-heavy and needs to be finished, not just extracted (intake, filing, PDF → system of record, triage), if you want it set up by recording once instead of labeling and training, and if you need automations live in days with SOC 2 compliance and audit trails built in.
Which fits your situation?
Caddi
Caddi reads the document and runs the rest of the workflow over APIs, so the work actually gets done.
See Caddi next to your Tungsten workflows
Bring a document workflow you run through Tungsten today. Caddi will build it from a screen recording, read the documents natively, and run it across 70+ tools. See real examples or book a demo. For the broader landscape, see document automation software.
Do more with less
See Caddi in action
Tell us where to reach you and the calendar opens right here. In 30 minutes we'll show you how Caddi automates the back-office work that grows with your clients—built, run, and maintained for you.
Frequently asked questions
What is the difference between Caddi and Tungsten Automation?
Tungsten Automation, formerly Kofax, is an intelligent document processing platform: it captures and extracts structured data from documents using OCR, templates, and trained models, then hands that data off to a person or a downstream system. Caddi reads the same documents but also automates the whole workflow the document lives in, from intake to writing the result into your system of record. Tungsten is built for very high-volume, capture-centric document operations in large enterprises; Caddi is built for non-technical ops teams in law and finance.
Is Caddi a good Tungsten Automation alternative?
Yes, especially when the goal is not just to extract data but to finish the work the document triggers. Tungsten gets you structured data out, then someone still has to move it onward. Caddi reads varied PDFs and inboxes natively, with no per-field templates or model training, and runs the rest of the workflow over APIs, set up by recording the task once.
Does Caddi require labeling fields and training models like Tungsten?
No. Tungsten's accuracy depends on configuring capture templates and training models on sample documents, then maintaining them as formats drift. With Caddi, a non-technical teammate records the workflow once and Caddi reads documents natively, so there is nothing to label or train.
When should I use Tungsten Automation instead of Caddi?
Tungsten can be the right choice for very high-volume, capture-centric document operations in a large enterprise, where a dedicated team tunes and governs a capture platform like TotalAgility feeding established downstream systems. Caddi is the better fit when a non-technical team needs the whole workflow automated, not just the extraction step.