Meet CaddiLegal AI ROI webinarReplayADVISE AIOct 20–22AI for Mid-Sized LawNov 5Legal InnovatorsNov 17–18

AI-native automation

Automate work acrosseFax and Relativitywith Caddi AI Agents.

Automate anything you do across eFax, Relativity, and the rest of your tools. Sign in, show or tell Caddi what you want, and it runs end to end. No workflow builder.

Free for one user.

How to connect eFax and Relativity

  1. Connect eFax to Caddi

    Allow

    1Sign in to eFax

    One click with your own eFax login. No API keys.

  2. Connect Relativity to Caddi

    Allow

    2Sign in to Relativity

    The same click again. Both tools are connected.

  3. Create workspace in Relativity when fax received in eFax.

    Type it

    3Show or tell it

    Screenshare the job, or type it in chat. Change it any time.

  4. Running

    14 done1 for review

    4Watch it run

    Caddi does the work and flags anything unsure for review.

  • The Planning Center
  • Beveridge & Diamond
  • Palace
  • Portner & Shure
  • Knight Law Group
  • Ervin Cohen & Jessup
  • Burney Wealth Management
  • JFS Wealth Advisors

What Caddi is and how it works

An AI teammate that runs your back-office loops.

  • Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
  • Taught like a new hire. Walk Caddi through the work once. Tweak it later by chat, with no workflow builder to re-architect.

SOC 2 attested · Human-in-the-loop · Full audit trail · 150+ tools across legal, finance, and operations

Practical ways to use eFax and Relativity together

In a law firm the work between eFax and Relativity is organized by matter: the right client, the right matter, the right people on it. Caddi carries that context through every step, so nothing is filed against the wrong case.

  • 01

    Create workspace in Relativity when fax received in eFax.

    Caddi watches eFax for fax received and create workspace in Relativity. No copy-paste, no missed records.

  • 02

    Send fax in eFax when new matter in Relativity.

    Caddi watches Relativity for new matter and send fax in eFax so the two systems stay in lockstep.

  • 03

    Upload documents in Relativity from eFax events.

    When fax delivered happens in eFax, Caddi upload documents in Relativity with the right context attached.

Actions Caddi can take across eFax and Relativity

  • eFax

    Fax received

    Triggers when an inbound fax arrives.

  • eFax

    Fax delivered

    Triggers when an outbound fax is delivered.

  • eFax

    Fax failed

    Triggers when an outbound fax fails to send.

  • eFax

    Send fax

    Send a document to a fax number.

  • eFax

    Download fax

    Fetch the image and details of a received fax.

  • eFax

    Search faxes

    Find sent or received faxes by date or number.

  • Relativity

    New matter

    Triggers when a new matter or case is created.

  • Relativity

    Document promoted

    Triggers when a reviewed document is promoted or marked responsive.

  • Relativity

    Coding updated

    Triggers when coding decisions change on a document.

  • Relativity

    New production

    Triggers when a production set is generated.

  • Relativity

    Create workspace

    Stand up a new review workspace from the firm's template.

  • Relativity

    Upload documents

    Load documents into a workspace with metadata and folder placement.

  • Relativity

    Label documents

    Apply tags, folders, or coding fields to a set of documents.

  • Relativity

    Sync coding fields

    Write coding decisions and production status back to the system of record.

  • Relativity

    Search documents

    Find documents by metadata, coding, or content.

Common questions

How does Caddi connect eFax and Relativity?

eFax and Relativity just run together. You teach Caddi the way you'd teach a new hire: walk it through how you use them today, with no workflow builder to wire up. Caddi turns that walkthrough into a verified loop and runs it against eFax and Relativity end-to-end.

Do I need engineering help?

No. Whoever does the work today walks Caddi through it on a call, the same way they'd train a new hire. Caddi builds the loop. No code, no IT ticket.

Is my data safe?

Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, and once the loop ships it runs as deterministic code, repeatable and logged, with any model step scoped and reviewable.

Can Caddi connect eFax and Relativity to other tools too?

Yes. Most Caddi loops span 3–6 tools. Once the first eFax + Relativity loop is live, Caddi suggests other tools and other workflows to fold in.

How fast can it go live?

Typical first loops ship within a week of that first walkthrough. The Caddi team reviews every loop before it runs in production.

Does this work for law firms?

Yes. Caddi runs eFax and Relativity with the matter as the unit of work, so documents, time, and communications land against the right client and matter rather than in a general folder. Firms most often start with intake, document filing, or billing prep.

Ready to automate eFax and Relativity?

Drop your work email and we'll show you Caddi running end-to-end against eFax, Relativity, and the rest of your stack.