- Automations
- Email + Jira
AI-native automation
Connect Email and Jira with AI
Pick any two tools and Caddi runs the loop between them end-to-end — no complicated workflow builder, no IT ticket.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Screenshare to set up, chat to improve. Show Caddi once on a screenshare. Tweak it later by chat — no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations

Practical ways to use Email and Jira together
- 01
Create issue in Jira when new email received in Email.
Caddi watches Email for new email received and create issue in Jira — no copy-paste, no missed records.
- 02
Send email in Email when new issue in Jira.
Caddi watches Jira for new issue and send email in Email so the two systems stay in lockstep.
- 03
Update issue in Jira from Email events.
When new email matching subject or sender happens in Email, Caddi update issue in Jira with the right context attached.
One continuous loop.
- 01Measure
Caddi watches how the work gets done today.
- 02Create
You screenshare it once. The loop ships.
- 03Improve
Caddi flags upgrades to existing loops and new automations to deploy.
Actions Caddi can take across Email and Jira
- Email
New email received
Triggers when a new email arrives in a watched inbox.
- Email
New email matching subject or sender
Triggers on inbound emails matching a search rule.
- Email
New attachment received
Triggers when an email arrives with one or more attachments.
- Email
Email flagged or labeled
Triggers when an email is flagged for follow-up or labeled.
- Email
Send email
Send a new email from your business inbox.
- Email
Reply to email
Reply within an existing email thread.
- Email
Forward email
Forward an email to one or more recipients.
- Email
Save attachments
Save email attachments to your document system.
- Email
Apply label or move
Apply a label to an email or move it between folders.
JiraNew issue
Triggers when a new issue is created.
JiraIssue updated
Triggers when an issue is modified.
JiraIssue transitioned
Triggers when an issue moves to a new status.
JiraCreate issue
Add a new Jira issue with assignee, priority, and labels.
JiraUpdate issue
Modify fields on an existing issue.
JiraAdd comment
Post a comment on an issue.
JiraTransition issue
Move an issue to a different workflow status.
Common questions
How does Caddi connect Email and Jira?
Email and Jira just run together. All it takes is showing us how you use them — one screenshare, no workflow builder to wire up. Caddi turns the demo into a verified loop and runs it against Email and Jira end-to-end.
Do I need engineering help?
No. Whoever does the work today shows it once on a call. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, but once the loop ships it runs deterministically — no model in the loop at runtime.
Can Caddi connect Email and Jira to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first Email + Jira loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of the screenshare. The Caddi team reviews every loop before it runs in production.
Ready to automate Email and Jira?
Drop your work email and we'll show you Caddi running end-to-end against Email, Jira, and the rest of your stack.




