- Automations
- FreshBooks + Microsoft Outlook
AI-native automation
Connect FreshBooks and Microsoft Outlook with AI
Pick any two tools and Caddi runs the loop between them end-to-end — no complicated workflow builder, no IT ticket.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Screenshare to set up, chat to improve. Show Caddi once on a screenshare. Tweak it later by chat — no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations


Practical ways to use FreshBooks and Microsoft Outlook together
- 01
Send email in Microsoft Outlook when new invoice in FreshBooks.
Caddi watches FreshBooks for new invoice and send email in Microsoft Outlook — no copy-paste, no missed records.
- 02
Create invoice in FreshBooks when new email in Microsoft Outlook.
Caddi watches Microsoft Outlook for new email and create invoice in FreshBooks so the two systems stay in lockstep.
- 03
Reply to email in Microsoft Outlook from FreshBooks events.
When payment received happens in FreshBooks, Caddi reply to email in Microsoft Outlook with the right context attached.
One continuous loop.
- 01Measure
Caddi watches how the work gets done today.
- 02Create
You screenshare it once. The loop ships.
- 03Improve
Caddi flags upgrades to existing loops and new automations to deploy.
Actions Caddi can take across FreshBooks and Microsoft Outlook
FreshBooksNew invoice
Triggers when a new invoice is generated.
FreshBooksPayment received
Triggers when a payment is recorded against an invoice.
FreshBooksNew client
Triggers when a new client is added.
FreshBooksCreate invoice
Generate an invoice for a client with line items.
FreshBooksRecord payment
Apply a payment against one or more invoices.
FreshBooksCreate client
Add a new FreshBooks client.
FreshBooksCreate estimate
Generate an estimate or quote for a client.
Microsoft OutlookNew email
Triggers when a new email arrives in your inbox.
Microsoft OutlookNew event
Triggers when a new event is added to your calendar.
Microsoft OutlookFlag set on email
Triggers when you flag a message for follow-up.
Microsoft OutlookSend email
Send a new email from your Outlook account.
Microsoft OutlookReply to email
Reply to an existing email thread.
Microsoft OutlookForward email
Forward an existing email to one or more recipients.
Microsoft OutlookCreate event
Add a new calendar event with attendees and reminders.
Microsoft OutlookMove message
Move an email between folders.
Common questions
How does Caddi connect FreshBooks and Microsoft Outlook?
FreshBooks and Microsoft Outlook just run together. All it takes is showing us how you use them — one screenshare, no workflow builder to wire up. Caddi turns the demo into a verified loop and runs it against FreshBooks and Microsoft Outlook end-to-end.
Do I need engineering help?
No. Whoever does the work today shows it once on a call. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, but once the loop ships it runs deterministically — no model in the loop at runtime.
Can Caddi connect FreshBooks and Microsoft Outlook to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first FreshBooks + Microsoft Outlook loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of the screenshare. The Caddi team reviews every loop before it runs in production.
Ready to automate FreshBooks and Microsoft Outlook?
Drop your work email and we'll show you Caddi running end-to-end against FreshBooks, Microsoft Outlook, and the rest of your stack.




