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AI-native automation

Automate work acrossGusto and Twiliowith Caddi AI Agents.

Automate anything you do across Gusto, Twilio, and the rest of your tools. Sign in, show or tell Caddi what you want, and it runs end to end. No workflow builder.

Free for one user.

How to connect Gusto and Twilio

  1. Connect Gusto to Caddi

    Allow

    1Sign in to Gusto

    One click with your own Gusto login. No API keys.

  2. Connect Twilio to Caddi

    Allow

    2Sign in to Twilio

    The same click again. Both tools are connected.

  3. Send SMS in Twilio when new employee in Gusto.

    Type it

    3Show or tell it

    Screenshare the job, or type it in chat. Change it any time.

  4. Running

    14 done1 for review

    4Watch it run

    Caddi does the work and flags anything unsure for review.

  • Brighton Jones
  • The Planning Center
  • Beveridge & Diamond
  • Palace
  • Portner & Shure
  • Knight Law Group
  • Ervin Cohen & Jessup
  • Burney Wealth Management
  • JFS Wealth Advisors

What Caddi is and how it works

An AI teammate that runs your back-office loops.

  • Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
  • Taught like a new hire. Walk Caddi through the work once. Tweak it later by chat, with no workflow builder to re-architect.

SOC 2 attested · Human-in-the-loop · Full audit trail · 150+ tools across legal, finance, and operations

Practical ways to use Gusto and Twilio together

  • 01

    Send SMS in Twilio when new employee in Gusto.

    Caddi watches Gusto for new employee and send sms in Twilio. No copy-paste, no missed records.

  • 02

    Create employee in Gusto when incoming sms in Twilio.

    Caddi watches Twilio for incoming sms and create employee in Gusto so the two systems stay in lockstep.

  • 03

    Make call in Twilio from Gusto events.

    When payroll processed happens in Gusto, Caddi make call in Twilio with the right context attached.

Actions Caddi can take across Gusto and Twilio

  • Gusto

    New employee

    Triggers when a new employee is onboarded.

  • Gusto

    Payroll processed

    Triggers when a payroll run completes.

  • Gusto

    Create employee

    Add a new employee to Gusto with onboarding details.

  • Gusto

    Update employee

    Modify an employee's profile, compensation, or benefits.

  • Gusto

    Run payroll

    Start a payroll run for a pay period.

  • Twilio

    Incoming SMS

    Triggers when a message arrives on a Twilio number.

  • Twilio

    Call completed

    Triggers when a call ends.

  • Twilio

    Message delivered

    Triggers when an outbound message is delivered.

  • Twilio

    Send SMS

    Text a contact from a Twilio number.

  • Twilio

    Make call

    Place an outbound call.

  • Twilio

    Fetch messages

    Pull the message history for a number.

Common questions

How does Caddi connect Gusto and Twilio?

Gusto and Twilio just run together. You teach Caddi the way you'd teach a new hire: walk it through how you use them today, with no workflow builder to wire up. Caddi turns that walkthrough into a verified loop and runs it against Gusto and Twilio end-to-end.

Do I need engineering help?

No. Whoever does the work today walks Caddi through it on a call, the same way they'd train a new hire. Caddi builds the loop. No code, no IT ticket.

Is my data safe?

Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, and once the loop ships it runs as deterministic code, repeatable and logged, with any model step scoped and reviewable.

Can Caddi connect Gusto and Twilio to other tools too?

Yes. Most Caddi loops span 3–6 tools. Once the first Gusto + Twilio loop is live, Caddi suggests other tools and other workflows to fold in.

How fast can it go live?

Typical first loops ship within a week of that first walkthrough. The Caddi team reviews every loop before it runs in production.

Ready to automate Gusto and Twilio?

Drop your work email and we'll show you Caddi running end-to-end against Gusto, Twilio, and the rest of your stack.