AI-native automation
Connect Microsoft Teams and Redtail with AI
Pick any two tools and Caddi runs the loop between them end-to-end — no complicated workflow builder, no IT ticket.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Screenshare to set up, chat to improve. Show Caddi once on a screenshare. Tweak it later by chat — no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations
Practical ways to use Microsoft Teams and Redtail together
- 01
Create contact in Redtail when new channel message in Microsoft Teams.
Caddi watches Microsoft Teams for new channel message and create contact in Redtail — no copy-paste, no missed records.
- 02
Send channel message in Microsoft Teams when new contact in Redtail.
Caddi watches Redtail for new contact and send channel message in Microsoft Teams so the two systems stay in lockstep.
- 03
Create activity in Redtail from Microsoft Teams events.
When new chat message happens in Microsoft Teams, Caddi create activity in Redtail with the right context attached.
One continuous loop.
- 01Measure
Caddi watches how the work gets done today.
- 02Create
You screenshare it once. The loop ships.
- 03Improve
Caddi flags upgrades to existing loops and new automations to deploy.
Actions Caddi can take across Microsoft Teams and Redtail
- Microsoft Teams
New channel message
Triggers when a new message is posted to a channel.
- Microsoft Teams
New chat message
Triggers when a new direct or group chat arrives.
- Microsoft Teams
Send channel message
Post a message to a Teams channel.
- Microsoft Teams
Send chat message
Send a direct or group chat message.
- Microsoft Teams
Create channel
Spin up a new channel within a team.
- Redtail
New contact
Triggers when a new contact is added in Redtail.
- Redtail
Activity completed
Triggers when an advisor closes a meeting, call, or task.
- Redtail
Workflow stage changed
Triggers when a workflow advances to a new stage.
- Redtail
Create contact
Add a new Redtail contact with household, address, and phone.
- Redtail
Create activity
Schedule a meeting, call, or task against a contact.
- Redtail
Add note
Append a timestamped note to a contact's history.
- Redtail
Update workflow
Move a contact's workflow to the next step or assign an owner.
Common questions
How does Caddi connect Microsoft Teams and Redtail?
Microsoft Teams and Redtail just run together. All it takes is showing us how you use them — one screenshare, no workflow builder to wire up. Caddi turns the demo into a verified loop and runs it against Microsoft Teams and Redtail end-to-end.
Do I need engineering help?
No. Whoever does the work today shows it once on a call. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, but once the loop ships it runs deterministically — no model in the loop at runtime.
Can Caddi connect Microsoft Teams and Redtail to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first Microsoft Teams + Redtail loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of the screenshare. The Caddi team reviews every loop before it runs in production.
Ready to automate Microsoft Teams and Redtail?
Drop your work email and we'll show you Caddi running end-to-end against Microsoft Teams, Redtail, and the rest of your stack.