- Automations
- Microsoft Teams + RingCentral
AI-native automation
Connect Microsoft Teams and RingCentral with AI
Pick any two tools and Caddi runs the loop between them end-to-end — no complicated workflow builder, no IT ticket.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Screenshare to set up, chat to improve. Show Caddi once on a screenshare. Tweak it later by chat — no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations


Practical ways to use Microsoft Teams and RingCentral together
- 01
Send SMS in RingCentral when new channel message in Microsoft Teams.
Caddi watches Microsoft Teams for new channel message and send sms in RingCentral — no copy-paste, no missed records.
- 02
Send channel message in Microsoft Teams when new call logged in RingCentral.
Caddi watches RingCentral for new call logged and send channel message in Microsoft Teams so the two systems stay in lockstep.
- 03
Send fax in RingCentral from Microsoft Teams events.
When new chat message happens in Microsoft Teams, Caddi send fax in RingCentral with the right context attached.
One continuous loop.
- 01Measure
Caddi watches how the work gets done today.
- 02Create
You screenshare it once. The loop ships.
- 03Improve
Caddi flags upgrades to existing loops and new automations to deploy.
Actions Caddi can take across Microsoft Teams and RingCentral
Microsoft TeamsNew channel message
Triggers when a new message is posted to a channel.
Microsoft TeamsNew chat message
Triggers when a new direct or group chat arrives.
Microsoft TeamsSend channel message
Post a message to a Teams channel.
Microsoft TeamsSend chat message
Send a direct or group chat message.
Microsoft TeamsCreate channel
Spin up a new channel within a team.
RingCentralNew call logged
Triggers when a call is recorded in the call log.
RingCentralNew SMS message
Triggers when a new SMS arrives.
RingCentralNew fax
Triggers when a new fax is received.
RingCentralSend SMS
Send an SMS message to one or more numbers.
RingCentralSend fax
Send a fax with one or more attached documents.
RingCentralPost message to team
Post a message to a RingCentral team chat.
Common questions
How does Caddi connect Microsoft Teams and RingCentral?
Microsoft Teams and RingCentral just run together. All it takes is showing us how you use them — one screenshare, no workflow builder to wire up. Caddi turns the demo into a verified loop and runs it against Microsoft Teams and RingCentral end-to-end.
Do I need engineering help?
No. Whoever does the work today shows it once on a call. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, but once the loop ships it runs deterministically — no model in the loop at runtime.
Can Caddi connect Microsoft Teams and RingCentral to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first Microsoft Teams + RingCentral loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of the screenshare. The Caddi team reviews every loop before it runs in production.
Ready to automate Microsoft Teams and RingCentral?
Drop your work email and we'll show you Caddi running end-to-end against Microsoft Teams, RingCentral, and the rest of your stack.




