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AI-native automation

Automate work acrossNotion and Zendeskby teaching Caddi like a new hire.

Pick any number of tools and Caddi automates them end-to-end. No workflow builder. You teach it the job once, the way you'd train someone new.

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Help me automate email-to-ticket triage in Notion and Zendesk. Caddi builds the loop and runs it.

NotionProductivity
ZendeskProductivity

See it on your stack

See Caddi run Notion and Zendesk together.

  • The Planning Center
  • Beveridge & Diamond
  • Palace
  • Portner & Shure
  • Knight Law Group

What Caddi is and how it works

An AI teammate that runs your back-office loops.

  • Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
  • Taught like a new hire. Walk Caddi through the work once. Tweak it later by chat, with no workflow builder to re-architect.

SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations

One continuous loop.

  1. 01Measure

    Caddi watches how the work gets done today.

  2. 02Create

    You teach it the job once. The loop ships.

  3. 03Improve

    Caddi flags upgrades to existing loops and new automations to deploy.

Practical ways to use Notion and Zendesk together

  • 01

    Create ticket in Zendesk when new database entry in Notion.

    Caddi watches Notion for new database entry and create ticket in Zendesk — no copy-paste, no missed records.

  • 02

    Create database entry in Notion when new ticket in Zendesk.

    Caddi watches Zendesk for new ticket and create database entry in Notion so the two systems stay in lockstep.

  • 03

    Update ticket in Zendesk from Notion events.

    When database entry updated happens in Notion, Caddi update ticket in Zendesk with the right context attached.

Actions Caddi can take across Notion and Zendesk

  • Notion

    New database entry

    Triggers when a new page is added to a database.

  • Notion

    Database entry updated

    Triggers when an entry's properties change.

  • Notion

    Create database entry

    Add a new page to a database with property values.

  • Notion

    Update entry

    Modify properties on an existing database entry.

  • Notion

    Append block

    Add content blocks to an existing page.

  • Notion

    Create page

    Spin up a new standalone Notion page.

  • Zendesk

    New ticket

    Triggers when a new ticket is created.

  • Zendesk

    Ticket status changed

    Triggers when a ticket's status changes.

  • Zendesk

    New comment

    Triggers when a new comment is added to a ticket.

  • Zendesk

    Create ticket

    Open a new Zendesk ticket with subject, priority, and assignee.

  • Zendesk

    Update ticket

    Modify an existing ticket's status, priority, or assignee.

  • Zendesk

    Add comment

    Post a public or internal comment on a ticket.

Common questions

How does Caddi connect Notion and Zendesk?

Notion and Zendesk just run together. You teach Caddi the way you'd teach a new hire: walk it through how you use them today, with no workflow builder to wire up. Caddi turns that walkthrough into a verified loop and runs it against Notion and Zendesk end-to-end.

Do I need engineering help?

No. Whoever does the work today walks Caddi through it on a call, the same way they'd train a new hire. Caddi builds the loop. No code, no IT ticket.

Is my data safe?

Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, and once the loop ships it runs as deterministic code, repeatable and logged, with any model step scoped and reviewable.

Can Caddi connect Notion and Zendesk to other tools too?

Yes. Most Caddi loops span 3–6 tools. Once the first Notion + Zendesk loop is live, Caddi suggests other tools and other workflows to fold in.

How fast can it go live?

Typical first loops ship within a week of that first walkthrough. The Caddi team reviews every loop before it runs in production.

Ready to automate Notion and Zendesk?

Drop your work email and we'll show you Caddi running end-to-end against Notion, Zendesk, and the rest of your stack.