Meet Caddi in personFuture ProofSep 14–17Booth 248 · Zone 1ADVISE AIOct 20–22AI for Mid-Sized LawNov 5Legal InnovatorsNov 17–18

AI-native automation

Automate work acrossRelativity and ServiceTitanby teaching Caddi like a new hire.

Pick any number of tools and Caddi automates them end-to-end. No workflow builder. You teach it the job once, the way you'd train someone new.

Sign up freeFree for one user.

Help me automate inbound job intake in Relativity and ServiceTitan. Caddi builds the loop and runs it.

RelativityLegal
ServiceTitanProductivity
Any action in this tool.

See it on your stack

See Caddi run Relativity and ServiceTitan together.

  • The Planning Center
  • Beveridge & Diamond
  • Palace
  • Portner & Shure
  • Knight Law Group

What Caddi is and how it works

An AI teammate that runs your back-office loops.

  • Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
  • Taught like a new hire. Walk Caddi through the work once. Tweak it later by chat, with no workflow builder to re-architect.

SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations

One continuous loop.

  1. 01Measure

    Caddi watches how the work gets done today.

  2. 02Create

    You teach it the job once. The loop ships.

  3. 03Improve

    Caddi flags upgrades to existing loops and new automations to deploy.

Practical ways to use Relativity and ServiceTitan together

  • 01

    Keep Relativity and ServiceTitan in lockstep.

    Caddi listens for changes on either side and writes the matching update to the other — your team stops keeping two systems in sync by hand.

Actions Caddi can take across Relativity and ServiceTitan

  • Relativity

    New matter

    Triggers when a new matter or case is created.

  • Relativity

    Document promoted

    Triggers when a reviewed document is promoted or marked responsive.

  • Relativity

    Coding updated

    Triggers when coding decisions change on a document.

  • Relativity

    New production

    Triggers when a production set is generated.

  • Relativity

    Create workspace

    Stand up a new review workspace from the firm's template.

  • Relativity

    Upload documents

    Load documents into a workspace with metadata and folder placement.

  • Relativity

    Label documents

    Apply tags, folders, or coding fields to a set of documents.

  • Relativity

    Sync coding fields

    Write coding decisions and production status back to the system of record.

  • Relativity

    Search documents

    Find documents by metadata, coding, or content.

Common questions

How does Caddi connect Relativity and ServiceTitan?

Relativity and ServiceTitan just run together. You teach Caddi the way you'd teach a new hire: walk it through how you use them today, with no workflow builder to wire up. Caddi turns that walkthrough into a verified loop and runs it against Relativity and ServiceTitan end-to-end.

Do I need engineering help?

No. Whoever does the work today walks Caddi through it on a call, the same way they'd train a new hire. Caddi builds the loop. No code, no IT ticket.

Is my data safe?

Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, and once the loop ships it runs as deterministic code, repeatable and logged, with any model step scoped and reviewable.

Can Caddi connect Relativity and ServiceTitan to other tools too?

Yes. Most Caddi loops span 3–6 tools. Once the first Relativity + ServiceTitan loop is live, Caddi suggests other tools and other workflows to fold in.

How fast can it go live?

Typical first loops ship within a week of that first walkthrough. The Caddi team reviews every loop before it runs in production.

Ready to automate Relativity and ServiceTitan?

Drop your work email and we'll show you Caddi running end-to-end against Relativity, ServiceTitan, and the rest of your stack.