NewPlan your 2027 AI roadmap with Caddi DiscoverOn demandBox + Caddi webinarOther eventsNext: ADVISE AI, Oct 20–22

AI-native automation

Automate work acrossRingCentral and Smartsheetwith Caddi AI Agents.

Automate anything you do across RingCentral, Smartsheet, and the rest of your tools. Sign in, show or tell Caddi what you want, and it runs end to end. No workflow builder.

Free for one user.

How to connect RingCentral and Smartsheet

  1. Connect RingCentral to Caddi

    Allow

    1Sign in to RingCentral

    One click with your own RingCentral login. No API keys.

  2. Connect Smartsheet to Caddi

    Allow

    2Sign in to Smartsheet

    The same click again. Both tools are connected.

  3. Add row in Smartsheet when new call logged in RingCentral.

    Type it

    3Show or tell it

    Screenshare the job, or type it in chat. Change it any time.

  4. Running

    14 done1 for review

    4Watch it run

    Caddi does the work and flags anything unsure for review.

  • Brighton Jones
  • The Planning Center
  • Beveridge & Diamond
  • Palace
  • Portner & Shure
  • Knight Law Group
  • Ervin Cohen & Jessup
  • Burney Wealth Management
  • JFS Wealth Advisors

What Caddi is and how it works

An AI teammate that runs your back-office loops.

  • Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
  • Taught like a new hire. Walk Caddi through the work once. Tweak it later by chat, with no workflow builder to re-architect.

SOC 2 attested · Human-in-the-loop · Full audit trail · 150+ tools across legal, finance, and operations

Practical ways to use RingCentral and Smartsheet together

  • 01

    Add row in Smartsheet when new call logged in RingCentral.

    Caddi watches RingCentral for new call logged and add row in Smartsheet. No copy-paste, no missed records.

  • 02

    Send SMS in RingCentral when new row in Smartsheet.

    Caddi watches Smartsheet for new row and send sms in RingCentral so the two systems stay in lockstep.

  • 03

    Update row in Smartsheet from RingCentral events.

    When new sms message happens in RingCentral, Caddi update row in Smartsheet with the right context attached.

Actions Caddi can take across RingCentral and Smartsheet

  • RingCentral

    New call logged

    Triggers when a call is recorded in the call log.

  • RingCentral

    New SMS message

    Triggers when a new SMS arrives.

  • RingCentral

    New fax

    Triggers when a new fax is received.

  • RingCentral

    Send SMS

    Send an SMS message to one or more numbers.

  • RingCentral

    Send fax

    Send a fax with one or more attached documents.

  • RingCentral

    Post message to team

    Post a message to a RingCentral team chat.

  • Smartsheet

    New row

    Triggers when a new row is added to a sheet.

  • Smartsheet

    Row updated

    Triggers when an existing row is modified.

  • Smartsheet

    Add row

    Append a new row to a sheet with cell values.

  • Smartsheet

    Update row

    Modify cells in an existing row.

  • Smartsheet

    Find row

    Search a sheet by text or column value.

  • Smartsheet

    Attach file to row

    Add a file or URL to a row.

Common questions

How does Caddi connect RingCentral and Smartsheet?

RingCentral and Smartsheet just run together. You teach Caddi the way you'd teach a new hire: walk it through how you use them today, with no workflow builder to wire up. Caddi turns that walkthrough into a verified loop and runs it against RingCentral and Smartsheet end-to-end.

Do I need engineering help?

No. Whoever does the work today walks Caddi through it on a call, the same way they'd train a new hire. Caddi builds the loop. No code, no IT ticket.

Is my data safe?

Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, and once the loop ships it runs as deterministic code, repeatable and logged, with any model step scoped and reviewable.

Can Caddi connect RingCentral and Smartsheet to other tools too?

Yes. Most Caddi loops span 3–6 tools. Once the first RingCentral + Smartsheet loop is live, Caddi suggests other tools and other workflows to fold in.

How fast can it go live?

Typical first loops ship within a week of that first walkthrough. The Caddi team reviews every loop before it runs in production.

Ready to automate RingCentral and Smartsheet?

Drop your work email and we'll show you Caddi running end-to-end against RingCentral, Smartsheet, and the rest of your stack.