AI-native automation
Automate work across
Smartsheet and 
Zoho CRMby AI screensharing.
Pick any amount of tools and Caddi automates them end-to-end. No workflow builder, just show Caddi.
See it on your stack
See Caddi run Smartsheet and Zoho CRM together.
What Caddi is and how it works
An AI teammate that runs your back-office loops.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Screenshare to set up, chat to improve. Show Caddi once on a screenshare. Tweak it later by chat — no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations
One continuous loop.
- 01Measure
Caddi watches how the work gets done today.
- 02Create
You screenshare it once. The loop ships.
- 03Improve
Caddi flags upgrades to existing loops and new automations to deploy.
Practical ways to use Smartsheet and Zoho CRM together
- 01
Create lead in Zoho CRM when new row in Smartsheet.
Caddi watches Smartsheet for new row and create lead in Zoho CRM — no copy-paste, no missed records.
- 02
Add row in Smartsheet when new lead in Zoho CRM.
Caddi watches Zoho CRM for new lead and add row in Smartsheet so the two systems stay in lockstep.
- 03
Create deal in Zoho CRM from Smartsheet events.
When row updated happens in Smartsheet, Caddi create deal in Zoho CRM with the right context attached.
Actions Caddi can take across Smartsheet and Zoho CRM
- Smartsheet
New row
Triggers when a new row is added to a sheet.
- Smartsheet
Row updated
Triggers when an existing row is modified.
- Smartsheet
Add row
Append a new row to a sheet with cell values.
- Smartsheet
Update row
Modify cells in an existing row.
- Smartsheet
Find row
Search a sheet by text or column value.
- Smartsheet
Attach file to row
Add a file or URL to a row.
- Zoho CRM
New lead
Triggers when a new lead is created.
- Zoho CRM
New deal
Triggers when a new deal is created.
- Zoho CRM
Module record updated
Triggers when a record in any module is updated.
- Zoho CRM
Create lead
Add a new lead with contact and qualification fields.
- Zoho CRM
Create deal
Open a new deal with pipeline and amount.
- Zoho CRM
Update record
Modify fields on any module record.
- Zoho CRM
Convert lead
Convert a Zoho CRM lead into account, contact, and deal.
Common questions
How does Caddi connect Smartsheet and Zoho CRM?
Smartsheet and Zoho CRM just run together. All it takes is showing us how you use them — one screenshare, no workflow builder to wire up. Caddi turns the demo into a verified loop and runs it against Smartsheet and Zoho CRM end-to-end.
Do I need engineering help?
No. Whoever does the work today shows it once on a call. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, but once the loop ships it runs deterministically — no model in the loop at runtime.
Can Caddi connect Smartsheet and Zoho CRM to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first Smartsheet + Zoho CRM loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of the screenshare. The Caddi team reviews every loop before it runs in production.
Ready to automate Smartsheet and Zoho CRM?
Drop your work email and we'll show you Caddi running end-to-end against Smartsheet, Zoho CRM, and the rest of your stack.