- Automations
- Surepoint + Zoho CRM
AI-native automation
Connect Surepoint and Zoho CRM with AI
Pick any two tools and Caddi runs the loop between them end-to-end — no complicated workflow builder, no IT ticket.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Screenshare to set up, chat to improve. Show Caddi once on a screenshare. Tweak it later by chat — no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations


Practical ways to use Surepoint and Zoho CRM together
- 01
Create lead in Zoho CRM when new time entry in Surepoint.
Caddi watches Surepoint for new time entry and create lead in Zoho CRM — no copy-paste, no missed records.
- 02
Create matter in Surepoint when new lead in Zoho CRM.
Caddi watches Zoho CRM for new lead and create matter in Surepoint so the two systems stay in lockstep.
- 03
Create deal in Zoho CRM from Surepoint events.
When invoice generated happens in Surepoint, Caddi create deal in Zoho CRM with the right context attached.
One continuous loop.
- 01Measure
Caddi watches how the work gets done today.
- 02Create
You screenshare it once. The loop ships.
- 03Improve
Caddi flags upgrades to existing loops and new automations to deploy.
Actions Caddi can take across Surepoint and Zoho CRM
SurepointNew time entry
Triggers when a timekeeper posts time against a matter.
SurepointInvoice generated
Triggers when an invoice is finalized.
SurepointCreate matter
Open a new SurePoint matter with client and billing details.
SurepointPost time entry
Record time against a matter and activity code.
SurepointGenerate invoice
Bill one or more matters in a single statement.
Zoho CRMNew lead
Triggers when a new lead is created.
Zoho CRMNew deal
Triggers when a new deal is created.
Zoho CRMModule record updated
Triggers when a record in any module is updated.
Zoho CRMCreate lead
Add a new lead with contact and qualification fields.
Zoho CRMCreate deal
Open a new deal with pipeline and amount.
Zoho CRMUpdate record
Modify fields on any module record.
Zoho CRMConvert lead
Convert a Zoho CRM lead into account, contact, and deal.
Common questions
How does Caddi connect Surepoint and Zoho CRM?
Surepoint and Zoho CRM just run together. All it takes is showing us how you use them — one screenshare, no workflow builder to wire up. Caddi turns the demo into a verified loop and runs it against Surepoint and Zoho CRM end-to-end.
Do I need engineering help?
No. Whoever does the work today shows it once on a call. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, but once the loop ships it runs deterministically — no model in the loop at runtime.
Can Caddi connect Surepoint and Zoho CRM to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first Surepoint + Zoho CRM loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of the screenshare. The Caddi team reviews every loop before it runs in production.
Ready to automate Surepoint and Zoho CRM?
Drop your work email and we'll show you Caddi running end-to-end against Surepoint, Zoho CRM, and the rest of your stack.




