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AI-native automation

Automate work acrossBlack Diamond and Coupawith Caddi AI Agents.

Automate anything you do across Black Diamond, Coupa, and the rest of your tools. Sign in, show or tell Caddi what you want, and it runs end to end. No workflow builder.

Free for one user.

How to connect Black Diamond and Coupa

  1. Connect Black Diamond to Caddi

    Allow

    1Sign in to Black Diamond

    One click with your own Black Diamond login. No API keys.

  2. Connect Coupa to Caddi

    Allow

    2Sign in to Coupa

    The same click again. Both tools are connected.

  3. When something new comes in to Black Diamond, update Coupa.

    Type it

    3Show or tell it

    Screenshare the job, or type it in chat. Change it any time.

  4. Running

    14 done1 for review

    4Watch it run

    Caddi does the work and flags anything unsure for review.

  • The Planning Center
  • Beveridge & Diamond
  • Palace
  • Portner & Shure
  • Knight Law Group
  • Ervin Cohen & Jessup
  • Burney Wealth Management
  • JFS Wealth Advisors

What Caddi is and how it works

An AI teammate that runs your back-office loops.

  • Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
  • Taught like a new hire. Walk Caddi through the work once. Tweak it later by chat, with no workflow builder to re-architect.

SOC 2 attested · Human-in-the-loop · Full audit trail · 150+ tools across legal, finance, and operations

Practical ways to use Black Diamond and Coupa together

At an RIA the work between Black Diamond and Coupa is organized by household: the right client, the right accounts, the right advisor. Caddi carries that context through every step, so records stay tied to the household they belong to.

  • 01

    Keep Black Diamond and Coupa in lockstep.

    Caddi listens for changes on either side and writes the matching update to the other, so your team stops keeping two systems in sync by hand.

Actions Caddi can take across Black Diamond and Coupa

  • Black Diamond

    Report generated

    Triggers when a performance or review report finishes rendering.

  • Black Diamond

    Account updated

    Triggers when an account's holdings, value, or details change.

  • Black Diamond

    New account added

    Triggers when a new account is added to a household.

  • Black Diamond

    Billing run completed

    Triggers when a fee billing run finishes for the period.

  • Black Diamond

    Generate report

    Run a performance, holdings, or review report for a household.

  • Black Diamond

    Find account

    Look up an account or household by name, ID, or custodian.

  • Black Diamond

    Export performance data

    Pull performance, positions, or billing figures for a date range.

  • Black Diamond

    Update household

    Write household or account metadata back to Black Diamond.

Common questions

How does Caddi connect Black Diamond and Coupa?

Black Diamond and Coupa just run together. You teach Caddi the way you'd teach a new hire: walk it through how you use them today, with no workflow builder to wire up. Caddi turns that walkthrough into a verified loop and runs it against Black Diamond and Coupa end-to-end.

Do I need engineering help?

No. Whoever does the work today walks Caddi through it on a call, the same way they'd train a new hire. Caddi builds the loop. No code, no IT ticket.

Is my data safe?

Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, and once the loop ships it runs as deterministic code, repeatable and logged, with any model step scoped and reviewable.

Can Caddi connect Black Diamond and Coupa to other tools too?

Yes. Most Caddi loops span 3–6 tools. Once the first Black Diamond + Coupa loop is live, Caddi suggests other tools and other workflows to fold in.

How fast can it go live?

Typical first loops ship within a week of that first walkthrough. The Caddi team reviews every loop before it runs in production.

Does this work for RIAs and financial advisors?

Yes. Caddi runs Black Diamond and Coupa with the household as the unit of work, so plans, accounts, and activity stay tied to the right client and advisor. Firms most often start with onboarding, account maintenance, or reporting prep.

Ready to automate Black Diamond and Coupa?

Drop your work email and we'll show you Caddi running end-to-end against Black Diamond, Coupa, and the rest of your stack.