- Automations
- Black Diamond + Email
AI-native automation
Connect Black Diamond and Email with AI
Pick any two tools and Caddi runs the loop between them end-to-end — no complicated workflow builder, no IT ticket.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Screenshare to set up, chat to improve. Show Caddi once on a screenshare. Tweak it later by chat — no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations

Practical ways to use Black Diamond and Email together
- 01
Send email in Email when report generated in Black Diamond.
Caddi watches Black Diamond for report generated and send email in Email — no copy-paste, no missed records.
- 02
Generate report in Black Diamond when new email received in Email.
Caddi watches Email for new email received and generate report in Black Diamond so the two systems stay in lockstep.
- 03
Reply to email in Email from Black Diamond events.
When account updated happens in Black Diamond, Caddi reply to email in Email with the right context attached.
One continuous loop.
- 01Measure
Caddi watches how the work gets done today.
- 02Create
You screenshare it once. The loop ships.
- 03Improve
Caddi flags upgrades to existing loops and new automations to deploy.
Actions Caddi can take across Black Diamond and Email
Black DiamondReport generated
Triggers when a performance or review report finishes rendering.
Black DiamondAccount updated
Triggers when an account's holdings, value, or details change.
Black DiamondNew account added
Triggers when a new account is added to a household.
Black DiamondBilling run completed
Triggers when a fee billing run finishes for the period.
Black DiamondGenerate report
Run a performance, holdings, or review report for a household.
Black DiamondFind account
Look up an account or household by name, ID, or custodian.
Black DiamondExport performance data
Pull performance, positions, or billing figures for a date range.
Black DiamondUpdate household
Write household or account metadata back to Black Diamond.
- Email
New email received
Triggers when a new email arrives in a watched inbox.
- Email
New email matching subject or sender
Triggers on inbound emails matching a search rule.
- Email
New attachment received
Triggers when an email arrives with one or more attachments.
- Email
Email flagged or labeled
Triggers when an email is flagged for follow-up or labeled.
- Email
Send email
Send a new email from your business inbox.
- Email
Reply to email
Reply within an existing email thread.
- Email
Forward email
Forward an email to one or more recipients.
- Email
Save attachments
Save email attachments to your document system.
- Email
Apply label or move
Apply a label to an email or move it between folders.
Common questions
How does Caddi connect Black Diamond and Email?
Black Diamond and Email just run together. All it takes is showing us how you use them — one screenshare, no workflow builder to wire up. Caddi turns the demo into a verified loop and runs it against Black Diamond and Email end-to-end.
Do I need engineering help?
No. Whoever does the work today shows it once on a call. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, but once the loop ships it runs deterministically — no model in the loop at runtime.
Can Caddi connect Black Diamond and Email to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first Black Diamond + Email loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of the screenshare. The Caddi team reviews every loop before it runs in production.
Ready to automate Black Diamond and Email?
Drop your work email and we'll show you Caddi running end-to-end against Black Diamond, Email, and the rest of your stack.




