NewPlan your 2027 AI roadmap with Caddi DiscoverOn demandBox + Caddi webinarOther eventsNext: ADVISE AI, Oct 20–22Booth 204

AI-native automation

Automate work acrossBlack Diamond and PracticePantherwith Caddi AI Agents.

Automate anything you do across Black Diamond, PracticePanther, and the rest of your tools. Sign in, show or tell Caddi what you want, and it runs end to end. No workflow builder.

Free for one user.

How to connect Black Diamond and PracticePanther

  1. Connect Black Diamond to Caddi

    Allow

    1Sign in to Black Diamond

    One click with your own Black Diamond login. No API keys.

  2. Connect PracticePanther to Caddi

    Allow

    2Sign in to PracticePanther

    The same click again. Both tools are connected.

  3. Create contact in PracticePanther when report generated in Black Diamond.

    Type it

    3Show or tell it

    Screenshare the job, or type it in chat. Change it any time.

  4. Running

    14 done1 for review

    4Watch it run

    Caddi does the work and flags anything unsure for review.

  • Brighton Jones
  • The Planning Center
  • Beveridge & Diamond
  • Palace
  • Portner & Shure
  • Knight Law Group
  • Ervin Cohen & Jessup
  • Burney Wealth Management
  • JFS Wealth Advisors

What Caddi is and how it works

An AI teammate that runs your back-office loops.

  • Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
  • Taught like a new hire. Walk Caddi through the work once. Tweak it later by chat, with no workflow builder to re-architect.

SOC 2 attested · Human-in-the-loop · Full audit trail · 150+ tools across legal, finance, and operations

Practical ways to use Black Diamond and PracticePanther together

  • 01

    Create contact in PracticePanther when report generated in Black Diamond.

    Caddi watches Black Diamond for report generated and create contact in PracticePanther. No copy-paste, no missed records.

  • 02

    Generate report in Black Diamond when new contact in PracticePanther.

    Caddi watches PracticePanther for new contact and generate report in Black Diamond so the two systems stay in lockstep.

  • 03

    Create matter in PracticePanther from Black Diamond events.

    When account updated happens in Black Diamond, Caddi create matter in PracticePanther with the right context attached.

Actions Caddi can take across Black Diamond and PracticePanther

  • Black Diamond

    Report generated

    Triggers when a performance or review report finishes rendering.

  • Black Diamond

    Account updated

    Triggers when an account's holdings, value, or details change.

  • Black Diamond

    New account added

    Triggers when a new account is added to a household.

  • Black Diamond

    Billing run completed

    Triggers when a fee billing run finishes for the period.

  • Black Diamond

    Generate report

    Run a performance, holdings, or review report for a household.

  • Black Diamond

    Find account

    Look up an account or household by name, ID, or custodian.

  • Black Diamond

    Export performance data

    Pull performance, positions, or billing figures for a date range.

  • Black Diamond

    Update household

    Write household or account metadata back to Black Diamond.

  • PracticePanther

    New contact

    Triggers when a new contact is created in PracticePanther.

  • PracticePanther

    New matter

    Triggers when a new matter is opened.

  • PracticePanther

    Event scheduled

    Triggers when an event is added to the calendar.

  • PracticePanther

    Create contact

    Add a contact with address, phone, and matter associations.

  • PracticePanther

    Create matter

    Open a new PracticePanther matter with client and billing details.

  • PracticePanther

    Create task

    Schedule a follow-up task against a matter.

  • PracticePanther

    Add time entry

    Record time against a matter and activity code.

  • PracticePanther

    Add note

    Log a timestamped note against a matter.

Common questions

How does Caddi connect Black Diamond and PracticePanther?

Black Diamond and PracticePanther just run together. You teach Caddi the way you'd teach a new hire: walk it through how you use them today, with no workflow builder to wire up. Caddi turns that walkthrough into a verified loop and runs it against Black Diamond and PracticePanther end-to-end.

Do I need engineering help?

No. Whoever does the work today walks Caddi through it on a call, the same way they'd train a new hire. Caddi builds the loop. No code, no IT ticket.

Is my data safe?

Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, and once the loop ships it runs as deterministic code, repeatable and logged, with any model step scoped and reviewable.

Can Caddi connect Black Diamond and PracticePanther to other tools too?

Yes. Most Caddi loops span 3–6 tools. Once the first Black Diamond + PracticePanther loop is live, Caddi suggests other tools and other workflows to fold in.

How fast can it go live?

Typical first loops ship within a week of that first walkthrough. The Caddi team reviews every loop before it runs in production.

Ready to automate Black Diamond and PracticePanther?

Drop your work email and we'll show you Caddi running end-to-end against Black Diamond, PracticePanther, and the rest of your stack.