- Automations
- Black Diamond + Redtail
AI-native automation
Connect Black Diamond and Redtail with AI
Pick any two tools and Caddi runs the loop between them end-to-end — no complicated workflow builder, no IT ticket.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Screenshare to set up, chat to improve. Show Caddi once on a screenshare. Tweak it later by chat — no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations


Practical ways to use Black Diamond and Redtail together
- 01
Create contact in Redtail when report generated in Black Diamond.
Caddi watches Black Diamond for report generated and create contact in Redtail — no copy-paste, no missed records.
- 02
Generate report in Black Diamond when new contact in Redtail.
Caddi watches Redtail for new contact and generate report in Black Diamond so the two systems stay in lockstep.
- 03
Create activity in Redtail from Black Diamond events.
When account updated happens in Black Diamond, Caddi create activity in Redtail with the right context attached.
One continuous loop.
- 01Measure
Caddi watches how the work gets done today.
- 02Create
You screenshare it once. The loop ships.
- 03Improve
Caddi flags upgrades to existing loops and new automations to deploy.
Actions Caddi can take across Black Diamond and Redtail
Black DiamondReport generated
Triggers when a performance or review report finishes rendering.
Black DiamondAccount updated
Triggers when an account's holdings, value, or details change.
Black DiamondNew account added
Triggers when a new account is added to a household.
Black DiamondBilling run completed
Triggers when a fee billing run finishes for the period.
Black DiamondGenerate report
Run a performance, holdings, or review report for a household.
Black DiamondFind account
Look up an account or household by name, ID, or custodian.
Black DiamondExport performance data
Pull performance, positions, or billing figures for a date range.
Black DiamondUpdate household
Write household or account metadata back to Black Diamond.
RedtailNew contact
Triggers when a new contact is added in Redtail.
RedtailActivity completed
Triggers when an advisor closes a meeting, call, or task.
RedtailWorkflow stage changed
Triggers when a workflow advances to a new stage.
RedtailCreate contact
Add a new Redtail contact with household, address, and phone.
RedtailCreate activity
Schedule a meeting, call, or task against a contact.
RedtailAdd note
Append a timestamped note to a contact's history.
RedtailUpdate workflow
Move a contact's workflow to the next step or assign an owner.
Common questions
How does Caddi connect Black Diamond and Redtail?
Black Diamond and Redtail just run together. All it takes is showing us how you use them — one screenshare, no workflow builder to wire up. Caddi turns the demo into a verified loop and runs it against Black Diamond and Redtail end-to-end.
Do I need engineering help?
No. Whoever does the work today shows it once on a call. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, but once the loop ships it runs deterministically — no model in the loop at runtime.
Can Caddi connect Black Diamond and Redtail to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first Black Diamond + Redtail loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of the screenshare. The Caddi team reviews every loop before it runs in production.
Ready to automate Black Diamond and Redtail?
Drop your work email and we'll show you Caddi running end-to-end against Black Diamond, Redtail, and the rest of your stack.




