Caddi and Workato both connect your tools, but one is build-it-yourself and the other is done for you. Workato is an iPaaS for business orchestration and automation where you build and own integration recipes, a DIY model much like an enterprise Zapier. Caddi is done-for-you record-to-code: no recipes, native document handling, maintained for you. Caddi suits ops teams in law and finance that want automations live in days.
The basics
What is Workato?
An iPaaS where technical teams build and own integration recipes that connect apps to each other, a DIY model much like an enterprise Zapier.
What is Caddi?
The deterministic AI automation platform for ops and admin teams. Ops teams teach Caddi their workflows over a screen share, and then Caddi runs them reliably hundreds of times a week.
The fundamental difference
With Workato, you build. A technical team assembles integration recipes, connects the apps, handles the edge cases, and then owns and maintains that library as your tools change. Caddi takes the building off the table. A non-technical teammate records the workflow once on a screen-share, Caddi writes it as deterministic code that runs over APIs, reads varied documents and inboxes natively, and maintains it for you. There are no recipes to build and nothing for your team to keep wiring up.
What it takes to stand one up
The Workato recipe-building cycle and the Caddi setup look nothing alike. Toggle between the two to compare who builds it, how documents are handled, and who keeps it alive.
- 1Record the task on a screen-shareA non-technical teammate walks through the workflow once, no recipes to build.
- 2Caddi writes deterministic code over APIsNo recipe library to assemble. Runs go through APIs across 70+ integrations.
- 3Documents are read nativelyVaried PDFs and shared inboxes are handled out of the box, SOC 2 compliant and audit-logged.
- 4Caddi maintains itUpkeep and edge cases are handled for you, often with automations live in days.
Caddi vs. Workato at a glance
| Workato | Caddi | |
|---|---|---|
| What it is | iPaaS for DIY integration recipes | Done-for-you record-to-code automation |
| How it's built | You build and own recipes | Record the task once on a screen-share |
| Who owns it | Technical integration team | Non-technical ops staff |
| Documents & email | Extra tooling bolted on | Native reading of varied PDFs & inboxes |
| Time to value | As fast as your team can build | Frequently live in days |
| Control vs. convenience | Full control, you own the recipes | Done-for-you, you own the result |
| Maintenance | You maintain the recipe library | Built & maintained by Caddi |
| Best fit | Technical teams owning many integrations | Law & finance back office |
How they score where it counts
Workato is a powerful iPaaS for technical teams that want to build and own a broad library of app-to-app integrations. Caddi trades that build-it-yourself control for speed, native document handling, and a done-for-you model your non-technical ops team can own.
When Workato is the right call
Workato is a strong fit for technical integration teams who want to build and own a large library of app-to-app integrations themselves, who value full control over the recipes and the logic inside them, and who have the engineering capacity to maintain that library as apps and APIs change. For a team that wants to own its integration fabric, that control is the point.
When Caddi is the right call
Caddi is the better fit if the people who own the process are non-technical, if your highest-value work is document- and inbox-heavy (intake, filing, PDF → system of record, triage), if you would rather have the integration done for you than build and own recipes, if you need it live in days, and if you want it maintained for you with SOC 2 compliance and audit trails.
Which fits your situation?
Workato
Building and owning a large recipe library is squarely Workato's strength.
See Caddi next to your Workato recipes
Bring a workflow you would otherwise build as Workato recipes. Caddi will build it from a screen recording and run it across 70+ tools. See real examples or book a demo.
Do more with less
See Caddi in action
Tell us where to reach you and the calendar opens right here. In 30 minutes we'll show you how Caddi automates the back-office work that grows with your clients—built, run, and maintained for you.
Frequently asked questions
What is the difference between Caddi and Workato?
Workato is an iPaaS where you build and own integration recipes yourself, a DIY model much like an enterprise Zapier. Caddi is done-for-you record-to-code: a non-technical teammate records a workflow once, Caddi writes it as deterministic code that runs over APIs, handles documents natively, and maintains it for you. There are no recipes to build.
Is Caddi a good Workato alternative for back-office automation?
Yes, when you want the integration built and maintained for you rather than owning a library of recipes. Caddi reads varied PDFs and inboxes natively, runs across 70+ integrations, is SOC 2 compliant and audit-logged, and is built and maintained for you, so a non-technical ops team can have a workflow live in days.
Does Caddi require building recipes like Workato?
No. With Workato you build and own integration recipes yourself. With Caddi there is nothing to build: a non-technical staff member records the task and Caddi writes and maintains the automation, so ops teams in law and finance can own it without a technical integration team.
When should I use Workato instead of Caddi?
Workato is the right choice for technical integration teams who want to build and own a large library of app-to-app integrations themselves, with full control over the recipes. Caddi is the better fit for non-technical teams who want a workflow, including document handling, done for them and kept running.