Cross-verticalAutomate Docusign with Caddi AI Agents
Built for professional services teams.
Yes, Caddi integrates with Docusign. It runs 9 supported actions in Docusign, including envelope completed, envelope sent, and recipient signed, and connects it to Adobe Sign, Dropbox Sign, and Salesforce. You show the workflow on a screenshare or describe it in chat, and change it in plain English as the work changes; Caddi builds it as verified code and runs it every time. No code, no IT ticket.
The differenceMost Docusign integrations sync records between two apps and leave the steps in between to your team. Caddi runs the whole job across Docusign and every tool it touches, including the screens with no API.
Supported actions9
- Envelope completedTriggers when all signers complete an envelope.
- Envelope sentTriggers when an envelope is sent for signature.
- Recipient signedTriggers when a single recipient completes signing.
- Envelope declinedTriggers when a recipient declines an envelope.
- Send envelope from templateSend a pre-built template out for signature with merged fields.
- Send envelope from documentSend an arbitrary document out for signature.
- Void envelopeCancel an in-flight envelope with a reason.
- Download signed PDFPull the executed PDF and certificate from a completed envelope.
- Move envelopeMove a completed envelope to a specified folder.
Need something that isn't listed? Teach Caddi the step the way you'd teach a new hire and it gets built.
How to automate Docusign
Connect Docusign to Caddi
Allow1Sign in to Docusign
One click with your own Docusign login. No API keys.
Automate model selection forms in Docusign.
ScreenshareType it2Show or tell it
Screenshare the job, or type it in chat. Change it any time.
- Running
14 done1 for review
3Watch it run
Caddi does the work and flags anything unsure for review.
What Caddi does with Docusign
Why teams automate Docusign
Docusign is the standard for e-signature — but the prep work in front of it and the filing behind it are where teams lose hours every week. Caddi AI Agents run both ends.
Almost every Docusign workflow at a real firm spans 3-5 tools: pull data from the CRM, generate the doc, send to sign, archive the result, and update the record. Caddi runs that loop end-to-end.
Loops Caddi runs against Docusign
Model Selection Forms
Real customer flowCaddi pulls household and account details to populate a model selection form and sends it for signature, reducing manual form prep for advisor teams.
Form completion is faster and model selection documents get to advisors with less manual work.
Signed Model Form Archiving
Real customer flowCaddi collects signed model selection forms and archives the final PDFs with the right metadata, reducing manual follow-up and filing for advisor teams.
Signed forms are saved and archived correctly, with the related Salesforce task closed out promptly.
Signed IPS Archiving
Real customer flowCaddi downloads signed investment policy statements, archives the PDFs with the right metadata, and updates the related household record and task.
Signed IPS forms are archived correctly and key model details are captured automatically.
Retainer Agreement Drafting
Real customer flowCaddi pulls client and offer details to populate a retainer agreement and sends it for signature, reducing manual contract prep for intake teams.
Retainer agreements are generated and sent faster with more consistent setup.
NIGO follow-up loop
Recommended patternWhen a signed envelope returns with issues, Caddi drafts the corrections email, regenerates the envelope, and resends through Docusign.
Where professional services teams use it
Inbound triage
Watch Docusign for new items, classify them, and route the right data to the right downstream system: CRM, matter system, or storage.
Cross-tool data sync
Keep Docusign in lockstep with your CRM, billing, or document system so the same record never has to be updated twice.
Document workflows
Generate, send, and archive documents end-to-end using Docusign alongside e-signature, cloud storage, and your system of record.
Notifications & approvals
Send the right person the right Docusign update by email, Slack, or Teams, and capture approvals back into the originating record.
Questions about automating Docusign
Does Caddi have a real Docusign integration?
Yes. Caddi runs verified code against Docusign's official APIs (and uses a secure, audited browser session when an API isn't available). Every automation Caddi builds for Docusign is reviewed before it runs in production.
Do I need engineering help to automate Docusign with Caddi?
No. You demonstrate the workflow, clicking through Docusign the way you normally would, and Caddi turns it into a verified, repeatable automation. No code, no IT ticket, no Zapier-style wiring.
Is my Docusign data safe?
Caddi is SOC 2 attested. Our AI watches and builds the automation; once generated, it executes as deterministic code against Docusign, the same steps on every run, and any model step inside a run is scoped, logged, and reviewable.
Can Caddi connect Docusign to the rest of my stack?
That's the point. Most Caddi automations span 3-6 tools. For example: pulling data out of an email, updating Docusign, filing a document in cloud storage, and posting a confirmation in Slack or Teams. Every tool on the integrations page is fair game.
How do I find what to automate in Docusign?
Caddi Discover reads the activity in the tools you connect, read only, and ranks the repeated work worth automating with the evidence behind each finding. Unlike process mining, it does not stop at the insight: the person who does the work builds the automation in Caddi Automate, and Govern keeps every run and decision on the record.
Ready to automate Docusign?
Drop your work email and we'll show you Caddi running end-to-end against Docusign and the rest of your stack.