Zapier vs. Make
Linear no-code Zaps vs. a visual scenario canvas. Zapier has the bigger catalog and the gentler learning curve; Make gives you branching, routers and data mapping on one screen for less per operation. Here's how to pick, and when neither fits.
Zapier
A cloud, no-code automation platform built around trigger-action Zaps. Zapier states it connects 10,000+ apps and counts a task for each successful action step, with triggers, filters and Formatter steps free.
Choose Zapier if
- The people building automations are not technical
- You need a connector for a niche SaaS app
- Most automations are short and linear: a trigger and a few actions
- Team features like shared workflows and SAML SSO matter on a mid-tier plan
Make
A cloud automation platform (formerly Integromat) where you build scenarios on a visual canvas with routers, iterators and filters. Make lists 3,000+ apps, offers an HTTP app for any API, and counts one credit per module action.
Choose Make if
- Workflows branch, loop over lists or transform data between steps
- You want to see the whole flow on one canvas while you build it
- You run many operations and want a lower price per action
- Your builders are comfortable with data mapping and a steeper first week
At a glance
| | Zapier | Make |
|---|---|---|
| Build style | Linear Zaps, with Paths for branching | Visual canvas with routers, iterators, aggregators |
| Hosting | Cloud only | Cloud only |
| Billing unit | One task per successful action step | One credit per module action (some AI features use more) |
| App catalog | 10,000+ apps listed | 3,000+ apps listed, plus an HTTP app for any API |
| Free plan (Sept 2026) | 100 tasks/mo, two-step Zaps | 1,000 credits/mo, 2 active scenarios, 15-minute interval |
| Entry paid plan (Sept 2026) | Professional: from $19.99/mo billed annually ($29.99 monthly), 750 tasks | Core: $12/mo billed monthly (less annually), 10,000 credits |
| Team plan (Sept 2026) | Team: from $69/mo billed annually, 25 users | Teams: $38/mo billed monthly, 10,000 credits |
| Learning curve | Gentlest | Steeper, more control |
| Upkeep | You own every Zap | You own every scenario |
Sources, as of September 2026: Zapier pricing · Zapier apps · How Zapier counts tasks · Make pricing · Make integrations · Integromat evolves to Make
When neither fits
Zapier and Make are both app-to-app builders you design and then maintain. Each automation does exactly what you wired, so someone has to find the work worth automating, map every step, and repair the flow when a field, a form or an API changes. Varied documents and exceptions still land back on a person.
End-to-end AI Process Automation.
- DiscoverFinds the work worth automating in the tools you already use, read only, with the evidence behind each finding.
- AutomateThe person who does the work builds the automation that replaces it. No IT project, no bots to babysit.
- GovernEvery run and every decision is logged and reviewable. No black box.
Help me automate zapier or Make? Neither in Microsoft Outlook and Salesforce. Caddi builds the loop and runs it.
Microsoft Outlook
Salesforce
Discover it. Automate it. Govern it.
Bring a workflow that's outgrowing Zapier or Make. Caddi finds it in the tools you already use, the person who does the work builds the automation with no IT project, and every run is on the record, across 150+ tools.
Frequently asked questions
What is the difference between Zapier and Make?
Zapier builds automations as linear trigger-action Zaps and has the larger app catalog, which makes it the easier start for non-technical users. Make builds scenarios on a visual canvas with routers, iterators and data mapping, which handles branching and list processing more naturally. Both are cloud-only and both leave the design and upkeep of each automation to you.
Is Make cheaper than Zapier?
Usually, per action. As of September 2026, Make Core is $12/mo billed monthly for 10,000 credits, and Zapier Professional starts at $19.99/mo billed annually for 750 tasks. The units differ: Make counts a credit per module action, Zapier a task per successful action step, with triggers and filters free. Compare using your own step counts and volumes.
Is Make harder to learn than Zapier?
Most people find it steeper at first. Zapier walks you through a trigger and actions one step at a time. Make shows the whole scenario on a canvas and expects you to map data between modules, use routers for branches and iterators for lists. That extra control is why teams pick Make for complex flows, and why simple ones are quicker in Zapier.
Does Zapier or Make have more integrations?
Zapier lists more. Its apps page states 10,000+ apps, while Make's integrations page states 3,000+ apps as of September 2026. Make's HTTP app can call any service with an API, and Zapier offers webhooks on paid plans, so both can reach apps outside their catalogs with some setup.
What does the Make free plan include compared to Zapier's?
As of September 2026, Make's free plan includes 1,000 credits a month, two active scenarios and a 15-minute minimum interval. Zapier's free plan includes 100 tasks a month and two-step Zaps only, with premium apps excluded. Make's free tier goes further on volume; Zapier's is simpler to start with.
When should I use neither Zapier nor Make?
When the work is a document-heavy back-office process with exceptions, and nobody on the team has time to design, build and maintain flows. Both tools automate exactly what you wire. Caddi instead finds the repeated work in your tools, builds it as deterministic code from one walkthrough by the person who does it, and logs every run.