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Automate GitLab with Caddi AI Agents

Built for professional services teams.

Yes, Caddi integrates with GitLab. It runs 6 supported actions in GitLab, including merge request merged, pipeline finished, and create issue, and connects it to GitHub, Linear, and Datadog. You show the workflow on a screenshare or describe it in chat, and change it in plain English as the work changes; Caddi builds it as verified code and runs it every time. No code, no IT ticket.

The differenceMost GitLab integrations sync records between two apps and leave the steps in between to your team. Caddi runs the whole job across GitLab and every tool it touches, including the screens with no API.

Supported actions6
  • New issueTriggers when an issue is opened in a project.
  • Merge request mergedTriggers when a merge request is merged.
  • Pipeline finishedTriggers when a CI pipeline succeeds or fails.
  • Create issueOpen an issue with labels and assignee.
  • CommentAdd a note to an issue or merge request.
  • Update issueChange labels, milestone or state.

Need something that isn't listed? Teach Caddi the step the way you'd teach a new hire and it gets built.

Visit about.gitlab.com

How to automate GitLab

  1. Connect GitLab to Caddi

    Allow

    1Sign in to GitLab

    One click with your own GitLab login. No API keys.

  2. Automate ticket to issue in GitLab.

    Type it

    2Show or tell it

    Screenshare the job, or type it in chat. Change it any time.

  3. Running

    14 done1 for review

    3Watch it run

    Caddi does the work and flags anything unsure for review.

Integrations

GitLab integrations

Connect GitLab with any of the 200 other tools Caddi works with. Pick one to see what Caddi automates between them.

200 tools

The details

What Caddi does with GitLab

Why teams automate GitLab

GitLab runs code, pipelines and issues in one platform. Caddi AI Agents route work into it and report results out of it.

Requests reach engineering through email, tickets and chat. Caddi files them in GitLab consistently and closes the loop when the work ships.

Loops Caddi runs against GitLab

  • Ticket to issue

    Recommended pattern
    1. GitLab
    2. Freshservice

    Caddi opens a GitLab issue from a Freshservice ticket and links the two records.

  • Alert to issue

    Recommended pattern
    1. GitLab
    2. Datadog

    Caddi creates a GitLab issue for each Datadog alert that needs a code fix.

  • Deploy updates

    Recommended pattern
    1. GitLab
    2. Microsoft Teams

    Caddi posts GitLab pipeline results and merged changes to Microsoft Teams.

Where professional services teams use it

  • Inbound triage

    Watch GitLab for new items, classify them, and route the right data to the right downstream system: CRM, matter system, or storage.

  • Cross-tool data sync

    Keep GitLab in lockstep with your CRM, billing, or document system so the same record never has to be updated twice.

  • Document workflows

    Generate, send, and archive documents end-to-end using GitLab alongside e-signature, cloud storage, and your system of record.

  • Notifications & approvals

    Send the right person the right GitLab update by email, Slack, or Teams, and capture approvals back into the originating record.

Questions about automating GitLab

Does Caddi have a real GitLab integration?

Yes. Caddi runs verified code against GitLab's official APIs (and uses a secure, audited browser session when an API isn't available). Every automation Caddi builds for GitLab is reviewed before it runs in production.

Do I need engineering help to automate GitLab with Caddi?

No. You demonstrate the workflow, clicking through GitLab the way you normally would, and Caddi turns it into a verified, repeatable automation. No code, no IT ticket, no Zapier-style wiring.

Is my GitLab data safe?

Caddi is SOC 2 attested. Our AI watches and builds the automation; once generated, it executes as deterministic code against GitLab, the same steps on every run, and any model step inside a run is scoped, logged, and reviewable.

Can Caddi connect GitLab to the rest of my stack?

That's the point. Most Caddi automations span 3-6 tools. For example: pulling data out of an email, updating GitLab, filing a document in cloud storage, and posting a confirmation in Slack or Teams. Every tool on the integrations page is fair game.

How do I find what to automate in GitLab?

Caddi Discover reads the activity in the tools you connect, read only, and ranks the repeated work worth automating with the evidence behind each finding. Unlike process mining, it does not stop at the insight: the person who does the work builds the automation in Caddi Automate, and Govern keeps every run and decision on the record.

Often automated alongside GitLab

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See it on your stack

Ready to automate GitLab?

Drop your work email and we'll show you Caddi running end-to-end against GitLab and the rest of your stack.