AI-native automation
Automate work across
Box and 
PagerDutywith Caddi AI Agents.
Automate anything you do across Box, PagerDuty, and the rest of your tools. Sign in, show or tell Caddi what you want, and it runs end to end. No workflow builder.
How to connect Box and PagerDuty
Connect Box to Caddi
Allow1Sign in to Box
One click with your own Box login. No API keys.
Connect PagerDuty to Caddi
Allow2Sign in to PagerDuty
The same click again. Both tools are connected.
Create incident in PagerDuty when new file in folder in Box.
ScreenshareType it3Show or tell it
Screenshare the job, or type it in chat. Change it any time.
- Running
14 done1 for review
4Watch it run
Caddi does the work and flags anything unsure for review.
What Caddi is and how it works
An AI teammate that runs your back-office loops.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Taught like a new hire. Walk Caddi through the work once. Tweak it later by chat, with no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 150+ tools across legal, finance, and operations
Practical ways to use Box and PagerDuty together
- 01
Create incident in PagerDuty when new file in folder in Box.
Caddi watches Box for new file in folder and create incident in PagerDuty. No copy-paste, no missed records.
- 02
Upload file in Box when incident triggered in PagerDuty.
Caddi watches PagerDuty for incident triggered and upload file in Box so the two systems stay in lockstep.
- 03
Add note in PagerDuty from Box events.
When folder shared happens in Box, Caddi add note in PagerDuty with the right context attached.
Actions Caddi can take across Box and PagerDuty
- Box
New file in folder
Triggers when a file is uploaded to a watched folder.
- Box
Folder shared
Triggers when a folder collaboration is added.
- Box
Upload file
Add a file to a Box folder with metadata.
- Box
Create folder
Create a new folder under a parent with permissions.
- Box
Search files
Find files or folders with advanced search filters.
- Box
Move file
Move a file between folders.
- PagerDuty
Incident triggered
Triggers when a new incident opens.
- PagerDuty
Incident acknowledged
Triggers when a responder acknowledges.
- PagerDuty
Incident resolved
Triggers when an incident is resolved.
- PagerDuty
Create incident
Open an incident on a service.
- PagerDuty
Add note
Post a note to an incident timeline.
- PagerDuty
Resolve incident
Close an incident with a resolution.
Common questions
How does Caddi connect Box and PagerDuty?
Box and PagerDuty just run together. You teach Caddi the way you'd teach a new hire: walk it through how you use them today, with no workflow builder to wire up. Caddi turns that walkthrough into a verified loop and runs it against Box and PagerDuty end-to-end.
Do I need engineering help?
No. Whoever does the work today walks Caddi through it on a call, the same way they'd train a new hire. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, and once the loop ships it runs as deterministic code, repeatable and logged, with any model step scoped and reviewable.
Can Caddi connect Box and PagerDuty to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first Box + PagerDuty loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of that first walkthrough. The Caddi team reviews every loop before it runs in production.
Ready to automate Box and PagerDuty?
Drop your work email and we'll show you Caddi running end-to-end against Box, PagerDuty, and the rest of your stack.
Or skip the demo: sign up free and build it yourself.