- Automations
- Box + Salesforce
AI-native automation
Connect Box and Salesforce with AI
Pick any two tools and Caddi runs the loop between them end-to-end — no complicated workflow builder, no IT ticket.
- Doesn't break. Caddi reads intent, so when fields move or UIs change, your loop keeps running.
- Screenshare to set up, chat to improve. Show Caddi once on a screenshare. Tweak it later by chat — no workflow builder to re-architect.
SOC 2 attested · Human-in-the-loop · Full audit trail · 70+ tools across legal, finance, and operations


Practical ways to use Box and Salesforce together
- 01
Create record in Salesforce when new file in folder in Box.
Caddi watches Box for new file in folder and create record in Salesforce — no copy-paste, no missed records.
- 02
Upload file in Box when new record in Salesforce.
Caddi watches Salesforce for new record and upload file in Box so the two systems stay in lockstep.
- 03
Update record in Salesforce from Box events.
When folder shared happens in Box, Caddi update record in Salesforce with the right context attached.
One continuous loop.
- 01Measure
Caddi watches how the work gets done today.
- 02Create
You screenshare it once. The loop ships.
- 03Improve
Caddi flags upgrades to existing loops and new automations to deploy.
Actions Caddi can take across Box and Salesforce
BoxNew file in folder
Triggers when a file is uploaded to a watched folder.
BoxFolder shared
Triggers when a folder collaboration is added.
BoxUpload file
Add a file to a Box folder with metadata.
BoxCreate folder
Create a new folder under a parent with permissions.
BoxSearch files
Find files or folders with advanced search filters.
BoxMove file
Move a file between folders.
SalesforceNew record
Triggers when a new record of a chosen object is created.
SalesforceUpdated record
Triggers when a record of a chosen object is updated.
SalesforceField on record updated
Triggers when a specific field on a record changes.
SalesforceNew outbound message
Triggers when Salesforce sends a configured outbound message.
SalesforceCreate record
Add a new record of any Salesforce object with custom fields.
SalesforceUpdate record
Modify fields on an existing record.
SalesforceFind record
Search records by SOQL or field/value lookup.
SalesforceAdd to campaign
Add a lead or contact to a campaign.
SalesforceConvert lead to contact
Convert a Salesforce lead with optional account and opportunity.
SalesforceSend email
Send an email through Salesforce's email action.
Common questions
How does Caddi connect Box and Salesforce?
Box and Salesforce just run together. All it takes is showing us how you use them — one screenshare, no workflow builder to wire up. Caddi turns the demo into a verified loop and runs it against Box and Salesforce end-to-end.
Do I need engineering help?
No. Whoever does the work today shows it once on a call. Caddi builds the loop. No code, no IT ticket.
Is my data safe?
Yes. Caddi is SOC 2 attested. The AI watches and builds the automation, but once the loop ships it runs deterministically — no model in the loop at runtime.
Can Caddi connect Box and Salesforce to other tools too?
Yes. Most Caddi loops span 3–6 tools. Once the first Box + Salesforce loop is live, Caddi suggests other tools and other workflows to fold in.
How fast can it go live?
Typical first loops ship within a week of the screenshare. The Caddi team reviews every loop before it runs in production.
Ready to automate Box and Salesforce?
Drop your work email and we'll show you Caddi running end-to-end against Box, Salesforce, and the rest of your stack.




