Thursday, September 24, 2026, 1:00 pm ET (10:00 am PT). 45 minutes, online, free. This is an ILTA Master Class, which means thought leadership on a topic the membership is living through, not a product pitch. A replay goes to every registrant, so register even if you cannot make it live.
Save your seat for September 24
Hit Attend on the LinkedIn event and it lands on your calendar. The join link goes to attendees before the session, and the replay after.
Register on LinkedInWhat the session argues
Two years ago the question in front of every management committee was whether the AI worked. That question is settled. The drafting tools draft, the review tools review, and the people using them are not going back. And yet when a managing partner asks what the spend returned, the answer is usually a slide about hours saved rather than a line anyone can find on a P&L.
The Master Class argues that this is not a measurement problem. It is a location problem. The return is real and substantial. It is simply not in the place the industry has spent three years pointing at.
“The firms that show a number this year will not be the ones that put AI closest to the law. They will be the ones that put it closest to the work nobody was counting.”
Alejandro Castellano, Co-founder and CEO, Caddi
What we will cover
- The two economies inside every firm. The practice of law is billable and measured to the decimal. The business of law (intake, conflicts, matter opening, docketing, billing, collections) is barely measured at all, and that is where the waste accumulates.
- Why compressing a billable hour is a pricing roadmap, not a return, and why removing a non-billable hour is a number that arrives immediately.
- Why most firms cannot see the work in the first place, and what a firm-wide process inventory ranked by cost looks like.
- Three questions that pick the right target: is it bounded, does it recur, does it depend on legal judgment.
- What makes the number defensible when a regulator, client, or insurer asks what the software did and when.
35 minutes of content plus 10 minutes of Q&A.
Who should attend
COOs, CIOs, directors of innovation, practice operations, finance, and IT leaders at law firms who are being asked what the firm's AI spend returned. If you stopped by Booth 159 at ILTACON in Nashville, this is the session we told you about.
Speaker
Alejandro Castellano, Co-founder and CEO, Caddi. Alejandro builds AI agents for the back office of professional services firms. He was previously an entrepreneur in residence at the AI2 Incubator, founded by the Allen Institute for AI, and studied machine learning at Cornell.
Register for the Master Class
Thursday, September 24, 1pm ET. Free, co-promoted by ILTA, replay sent to every attendee. Attending on LinkedIn also lets the colleagues who should be in the room see it.
Register on LinkedInWant to see it built?
The Master Class makes the argument. Two weeks later, the ILTA Product Briefing on Wednesday, October 7 turns it into software: we build a working back-office agent live, from a workflow a registrant submitted, start to finish.
If you want the argument in writing first, it gets a longer treatment in AI and the business of law.