Meet Caddi in personILTACONAug 23–27Booth 159Future ProofSep 14–17
Cross-verticalGeneral Productivity

Automate Gmail with Caddi

Built for professional services teams.

Email is where most work starts — and where most work falls through the cracks. Caddi runs the rules your inbox needs: triage, extract, draft, file.

Supported actions7
  • New emailTriggers when a new email arrives in your inbox.
  • New email matching searchTriggers on new emails matching a Gmail search query.
  • New label appliedTriggers when a new label is applied to a message.
  • Send emailSend a new email from your Gmail account.
  • Reply to emailReply to an existing email thread.
  • Send email with attachmentsSend an email with one or more attached files.
  • Apply labelAdd a label to a message or move it between folders.

Need something that isn't listed? Teach Caddi the step the way you'd teach a new hire and it gets built.

How it works

Automate Gmail by teaching Caddi like a new hire.

Walk Caddi through the Gmail work the way you'd train someone on their first day. It learns the job, builds a verified automation, and runs it for you every time. No code, no IT ticket, no brittle wiring.

  1. 1

    Teach it the job

    Walk Caddi through the Gmail task the way you'd onboard a new hire.

  2. 2

    Caddi builds it

    It writes verified code, tests it, and connects the rest of your stack.

  3. 3

    It runs for you

    The automation runs on demand, every time, with no model in the loop.

The details

What Caddi does with Gmail

Why teams automate Gmail

Inboxes are the single biggest source of dropped work at any services firm. Caddi reads, classifies, and acts on the right messages so nothing dies in the queue.

Loops Caddi runs against Gmail

  • Inbox triage to CRM

    Recommended pattern
    1. Gmail
    2. Salesforce
    3. HubSpot

    Caddi reads inbound mail, identifies the contact and intent, logs the conversation in the CRM, and opens the right follow-up task.

  • Templated reply draft

    Recommended pattern
    1. Gmail
    2. Salesforce
    3. HubSpot

    When a recognized request comes in, Caddi drafts a personalized reply from the right template and queues it for one-click send.

  • Attachment classifier

    Recommended pattern
    1. Gmail
    2. Google Drive
    3. Salesforce

    Caddi extracts attachments, classifies them, files them in cloud storage, and updates the matching record.

Where professional services teams use it

  • Inbound triage

    Watch Gmail for new items, classify them, and route the right data to the right downstream system — CRM, matter system, or storage.

  • Cross-tool data sync

    Keep Gmail in lockstep with your CRM, billing, or document system so the same record never has to be updated twice.

  • Document workflows

    Generate, send, and archive documents end-to-end using Gmail alongside e-signature, cloud storage, and your system of record.

  • Notifications & approvals

    Send the right person the right Gmail update — by email, Slack, or Teams — and capture approvals back into the originating record.

Questions about automating Gmail

Does Caddi have a real Gmail integration?

Yes. Caddi runs verified code against Gmail's official APIs (and uses a secure, audited browser session when an API isn't available). Every automation Caddi builds for Gmail is reviewed before it runs in production.

Do I need engineering help to automate Gmail with Caddi?

No. You demonstrate the workflow — clicking through Gmail the way you normally would — and Caddi turns it into a verified, repeatable automation. No code, no IT ticket, no Zapier-style wiring.

Is my Gmail data safe?

Caddi is SOC 2 attested. Our AI watches and builds the automation, but it never touches client data at runtime — once the automation is generated, it executes deterministically against Gmail with no model in the loop.

Can Caddi connect Gmail to the rest of my stack?

That's the point. Most Caddi automations span 3-6 tools — for example, pulling data out of an email, updating Gmail, filing a document in cloud storage, and posting a confirmation in Slack or Teams. Every tool on the integrations page is fair game.

Ready to automate Gmail?

Drop your work email and we'll show you Caddi running end-to-end against Gmail and the rest of your stack.