Comparison

Caddi vs. Mili: Back-Office Operations vs. an Advisor's AI Assistant

Both sell AI agents to wealth management firms. Mili works for the advisor, around the client meeting. Caddi works for the operations team: it finds the repetitive back-office work, automates it end to end, and governs every run.

The Caddi Team•September 23, 2026

These two products start on opposite sides of the firm. Mili began as a meeting agent for financial advisors: meeting prep, notes taken without a bot joining the call, follow-up emails and CRM updates. In February 2026 it launched Mili Office, which lets an advisor ask questions across the CRM, planning software, calendar and custodian in one conversation and run scheduled workflows such as pre-meeting briefs. Caddi starts in operations, with the work that happens after the meeting: account opening, custodian paperwork, reconciliation, billing and the CRM upkeep nobody owns.

The short version

Mili

AI agents for wealth advisors, led by a meeting agent and Mili Office, an assistant that works across the advisor's systems. Built only for wealth management; raised a $2 million seed round in January 2025.

Best for the advisor's own day: preparing for meetings, documenting them, drafting follow-ups and asking questions of client data.

Caddi Operations AI

An end-to-end AI operations platform. Discover finds the repetitive back-office work, Automate builds each automation with the person who does it, and Govern shows every run across the firm.

Best for the operations team's processes: work that runs every day across custodians, the CRM and the inbox, and has to come out the same way every time.

They are not really substitutes. Give advisors a meeting assistant if they need one, and put the back-office processes on Caddi, where the hours and the audit questions are.

Commercial facts: Mili and Caddi
Fact	Mili	Caddi
Pricing model	Tiered subscription; Mili Office is on the Accelerate tier. Prices not published.	Plan-based: a monthly pool of credits and a number of active loops. Unlimited users on Team and above.
Published entry price	Not published.	Individual $0. Team $250 per user per month. Business $6,500 per month. Enterprise custom.
Free tier or trial	Free sign-up ("Start for free").	Individual plan, free for one user with no time limit (200 credits and 10 loops per month).
Sign up without a sales call	Yes for the free start; demos are sales-led.	Yes, Individual and Team sign up online.
Who builds and maintains it	Mili's prebuilt agents; advisors set up scheduled workflows in Mili Office.	You teach the workflow once by screen-share; Caddi builds it as verified code and maintains it.

Facts checked September 23, 2026. Where a vendor does not publish pricing the row says so, and any figure given is a third-party report.

Sources

Front office and back office are different jobs

An advisor's work is open-ended. Every client meeting is different, and the useful help is an assistant that remembers the history, answers a question like “which clients completed a Roth conversion in 2025?”, and drafts the recap. That is the job Mili describes, and its own about page makes the case for AI that “can actually think, adapt” rather than “deterministic software.”

Operations work is the opposite. The morning reconciliation, the account-opening queue and the quarterly fee run should happen the same way every time, and when an examiner asks what happened on an account, the answer has to be a record, not a recollection. Caddi runs those processes as verified code, calls AI only for the judgment steps inside a run, such as reading a document or triaging an email, and logs every step so it can be reviewed.

Who finds the work, who builds it, who oversees it

Mili ships a set of named agents: meeting, scheduling, data management, onboarding, prospect research, compliance, digital marketing and documents. Caddi starts one step earlier. Discover reads the tools your team already uses and ranks the repeated work by the hours it takes. Automate turns a finding into a running automation, built by the person who does the work by showing it once. Govern gives leadership one view of what runs across the firm, by team and by owner.

DiscoverFind the work worth automatingAutomateTurn the finding into a running automationGovernSee and review every run and decision

MiliYou pick from a menu of prebuilt agentsAgents and scheduled workflows around the advisor's daySource links on every answer back to the meeting, CRM field or document

CaddiReads the tools you already use, read only, and ranks the repeated work with its evidenceThe ops person doing the work builds it. No IT project, no RPA developerEvery run and every decision is logged and reviewable. No black box

Mili details are drawn from its website and press releases. Discover's hour estimates come from how often work happens and how long it takes; they are a ranking aid, not a forecast.

Caddi vs. Mili at a glance

	Mili	Caddi
Built for	Wealth advisors	Operations teams
Starting point	The client meeting	The back-office process
Takes meeting notes	Yes, without a bot on the call	No
Finding what to automate	Choose from prebuilt agents	Discover ranks it from your systems
How work runs	AI agents and scheduled workflows	Verified code, with scoped AI steps
Same input, same output?	Not what it is designed for	Every time
Oversight	Source links on answers	Every run logged; firm-wide view
Verticals	Wealth management	RIAs, law, accounting, insurance, banks, PE
Start	Free sign-up; Mili Office on the Accelerate tier	Free Individual plan with Discover and Automate

Mili details are drawn from its public website and press releases, checked September 23, 2026. Mili does not publish list pricing.

How they score where it counts

CaddiMili

Directional scoring (out of 5). Mili leads on the advisor's meeting workflow; Caddi leads on finding and running the operations work behind it.

What using each one looks like

Discover finds the work; the person who does it shows Caddi once

1
Discover finds the workRead-only connections to your custodians, CRM and inboxes rank the repeated work by estimated hours.
2
Show it onceThe person who does the task shares their screen and does it; Caddi writes the plan and asks about the cases it did not see.
3
It runsVerified code runs it across your tools, with AI on the judgment steps.
4
Govern oversees itEvery run is logged, and leadership sees every automation by team and owner.

Tap a tab to compare an advisor's assistant with an operations platform.

Which fits your situation

Which fits your situation?

Best fit

Mili

That is Mili's core product. Caddi does not take meeting notes.

Mili makes the advisor faster around the meeting. Caddi takes the operations work off the team behind them: it finds the repetitive processes, automates them end to end, and puts every run on the record. If you are choosing where the hours are, start with the back office.

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Start with your most repetitive process

Not sure which one that is? Discover will find it. Read how Caddi works for RIAs, see the Humanity Labs comparison, or book a demo.

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Do more with less

See Caddi in action

Tell us where to reach you and the calendar opens right here. In 30 minutes we'll show you how Caddi automates the back-office work that grows with your clients: built, run, and maintained for you.

Frequently asked questions

Is Caddi an alternative to Mili?

For some of the same firms, but for different work. Mili is built for the advisor: it prepares for client meetings, takes notes without a bot joining the call, drafts follow-ups, syncs the CRM, and with Mili Office answers questions across the advisor's systems. Caddi is built for the operations team: Discover finds the repetitive back-office work across your systems, Automate turns each workflow into an automation the person who does it builds by showing it once, and Govern gives leadership one view of every run. Many firms will want both.

Does Caddi take meeting notes?

No. Caddi does not record or summarize client meetings. If your advisors want meeting prep, notes and follow-up emails, a meeting agent such as Mili is built for that. Caddi picks up the operational work that follows: the account opening, the custodian paperwork, the CRM and billing updates, the reconciliation.

What is the difference between Mili Office and Caddi?

Mili Office is an advisor's assistant: one conversation across the CRM, planning software, calendar and custodian, plus scheduled workflows like pre-meeting briefs and review outreach. Caddi runs the back-office processes themselves end to end, across 150+ tools, as automations that run the same way every time, with every run logged and reviewable.

Which is more reliable for high-volume operations work?

For work that has to come out the same every time, such as reconciliation, account opening or quarterly billing, Caddi runs the fixed steps as verified code and uses AI only for the judgment steps inside a run, each one scoped and logged. Mili describes its approach as AI that 'can actually think, adapt', which suits an advisor's open-ended questions. For a process you want done one way at volume, deterministic execution is the safer default.

Does Caddi help decide what to automate?

Yes. Discover connects read-only to the tools your team already uses, finds the work people keep repeating, and ranks it by estimated hours, so the first automation is chosen from evidence rather than guessed at.

Is Caddi only for wealth management?

No. Caddi automates RIA and wealth management operations, and runs the same platform for law firms, accounting firms, insurance, banks and private equity. Mili is built specifically for wealth advisors.

Can I try Caddi without a sales call?

Yes. The Individual plan is free and includes Discover and Automate. Govern, the firm-wide view, starts on the Team plan.