What is Mimica?
Mimica is a task mining tool. A recorder on employee desktops captures how work is done, and Mimica maps the tasks and flags automation opportunities for an automation team to build.
Best for BPO and shared-service centers mapping desktop work at scale to feed an existing RPA program.
How Caddi's approach is different
Caddi is the end-to-end process automation solution. It doesn't stop at discovering your processes: it also builds the automation that replaces them and governs every run.
- Cheaper. Free to start. No six-figure contract, no data-volume pricing.
- Faster. Findings in 15 to 30 minutes. No event logs, desktop agents or consultants.
- Agentic first. The AI forms hypotheses about how your work runs and validates each one against your data.
- Build it right away. The person who does the work builds the automation. No IT project.
- Governed. Every run and decision is logged and reviewable. No black box.
Mimica is task mining built to fill an RPA pipeline. A desktop recorder maps the tasks, Mimica scores which ones are worth automating, and the build happens on your RPA or automation platform. That works if you already have the developers and the platform. Caddi does not assume either: Discover finds the work in the tools you already connect, Automate lets the ops person who does it build the automation, and Govern keeps every run and decision reviewable. More on the category in our task mining guide.
| Fact | Mimica | Caddi |
|---|---|---|
| Pricing model | Enterprise subscription, quoted. | Plan-based: a monthly pool of credits and a number of active loops. Unlimited users on Team and above. |
| Published entry price | Not published. | Individual $0. Team $250 per user per month. Business $6,500 per month. Enterprise custom. |
| Free tier or trial | No free plan. | Individual plan, free for one user with no time limit (200 credits and 10 loops per month). |
| Sign up without a sales call | No, sales-led. | Yes, Individual and Team sign up online. |
| Who builds and maintains it | A desktop recorder maps the tasks. The automation itself is built on your RPA or automation platform, by your automation team or a partner. | You teach the workflow once by screen-share; Caddi builds it as verified code and maintains it. |
Sources
Finding the work is step one
An opportunity analysis is useful input for an automation CoE: it ranks candidates and sizes the prize. But the prize is only realized when someone builds the automation, and in a task mining model that someone is an RPA developer working a queue. Each candidate becomes a project with its own scoping, build, testing and support.
Recorder vs. connected tools: how each one finds the work
Mimica learns from what people do on their desktops, which is why it needs a recorder on the machines in scope and a period of capture before the analysis. For BPO floors running the same desktop transactions all day, that is the right lens.
Most professional services work leaves a clearer trail somewhere else: in the email, the document system, the CRM and the e-signature log. Caddi Discover reads that trail from the tools you already connect (Outlook or Gmail, iManage, NetDocuments, Clio, Salesforce, Redtail, Box, DocuSign and more), read only, always, under the access the user already has. It tests its own hypotheses against the real data and shows only what the data supports, ranked by hours, with the evidence attached. No recorder, no capture period, usually 15 to 30 minutes.
Morning Inbox Triage and Matter Filing
Read each new message in Outlook, open any Docusign envelope, match it to the matter in Clio and file the executed copy to NetDocuments.
Microsoft Outlook
Docusign
Clio
NetDocumentsWhat Caddi saw
- 1,204messages read in Outlook in the last 30 days
- 418Docusign envelopes opened from those messages
- 412matters matched in Clio and filed to NetDocuments
- 6exceptions raised for review in Teams
Why it’s worth automating
Every message already names the client and the matter. The four steps are the same each time, and the tools never talk to each other, so you carry the details between them by hand.
Reads the tools you already use, read only. No event logs, no desktop agents.
Microsoft Outlook
Gmail
Clio
NetDocuments
iManage
Salesforce
Wealthbox
Redtail
Box
Docusign
QuickBooks
HubSpot- 150+ tools
From opportunity to running automation
- 1Connect the tools, read onlyNo desktop recorder. Discover reads the systems the work already runs through.
- 2Ranked findings with evidenceRepeated work, ranked by hours, each finding showing what Caddi saw and why it is worth automating.
- 3Build nextThe ops person hits Build next or teaches Caddi once over a screen-share. Caddi builds verified code over APIs, no selectors.
- 4Every run on the recordGovern logs every run and every decision, traceable to source.
Caddi vs. Mimica at a glance
| Mimica | Caddi | |
|---|---|---|
| How it finds work | Desktop recorder captures and maps tasks | Reads activity in connected tools, read only |
| Setup | Recorder deployed to machines in scope | Sign in to your tools; nothing on desktops |
| Who runs it | Automation CoE or BPO transformation team | The ops lead or the person doing the work |
| What happens after the insight | Opportunity list goes into the RPA pipeline | Build next, in the same product |
| Who builds the automation | RPA developers or a partner on your platform | The ops person, by teaching Caddi once |
| Governance of automations | On the RPA platform | Govern: every run and decision logged and reviewable |
| Pricing model | Enterprise subscription, quoted | Published: free, then $250/user/mo for Team |
| Time to first finding | After a capture period | Usually 15 to 30 minutes |
| Free plan | No | Yes, Individual includes Discover and Automate |
How they score where it counts
Mimica is purpose-built for desktop task mapping at scale, and it is better than Caddi at seeing work that only happens on a screen. Caddi is better at everything that turns a finding into hours saved.
When Mimica is the right call
Mimica makes sense for BPOs and shared-service centers where hundreds of people run the same desktop transactions, and where an RPA program with developers and a platform already exists and needs a steady, evidence-based pipeline. In that setup, the hand-off is the model, not a gap.
When Caddi is the right call
Caddi fits when there is no RPA team waiting for a pipeline, when the work lives in connected tools rather than on one desktop application, and when the person who does the work should be the one who automates it. Law firms, RIAs, accounting firms and insurance back offices are the usual fit, along with any ops team that wants the automation running rather than scoped.
Which fits your situation?
Mimica
Mapping desktop work at scale to keep an existing RPA pipeline full is exactly what Mimica is for.
Try it on your own work
Run Caddi Discover free, see pricing, or book a demo. Weighing other options? Read Caddi vs. Skan.ai, Caddi vs. Celonis, the process mining guide, or our process mining software roundup.
Do more with less
Discover, Automate, Govern
Skip the pipeline hand-off: find the work, build it and review every run in one product. Free to start.
Frequently asked questions
What are the best Mimica alternatives?
Other desktop task mining tools such as Skan.ai and KYP.ai are the closest like-for-like options. Event-log process mining (Celonis, IBM Process Mining) suits ERP-heavy processes. If you want the work found and then built and governed in the same product, without a separate RPA program, Caddi is the alternative: Discover finds the repeated work in the tools you already use, Automate lets the ops person who does it build the automation, and Govern logs every run and decision.
What is Mimica AI?
Mimica is a task mining product. A recorder on employee desktops captures how people work, Mimica maps the tasks from that capture, and it produces an automation opportunity analysis. It is aimed at automation centers of excellence and BPO or shared-service operations. Building the automations happens on your RPA or automation platform.
Does Mimica build automations?
No. Mimica maps tasks and identifies what could be automated; the automation itself is built on your RPA or automation platform by your automation team or a partner. Caddi builds the automation itself: the ops person who does the work teaches Caddi the workflow once, or hits Build next on a Discover finding, and Caddi builds it as verified code over APIs across 150+ tools.
How much does Mimica cost?
Mimica does not publish pricing; it is an enterprise subscription quoted by sales, with no free plan. Caddi's pricing is published: Individual is free (Discover and Automate, one user, no time limit), Team is $250 per user per month and adds Govern, Business is $6,500 per month, and Enterprise is custom.
Mimica vs. Caddi: which should I choose?
Choose Mimica if you run a BPO or shared-service center with an existing RPA program and need to map desktop work at scale to feed that program's pipeline. Choose Caddi if you do not have an RPA team, your work runs through connected tools, and you want one product that finds the work, builds it and governs it.
Is there a cheaper alternative to Mimica?
Yes. Caddi Discover is free on the Individual plan and usually returns ranked findings in 15 to 30 minutes, with no desktop recorder to deploy. Automate is on the same free plan, so you can build the first automation before spending anything.