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Comparison

Caddi vs. Mimica: A Task Map or a Running Automation?

Mimica is desktop task mining: a recorder maps the tasks, then an automation team builds them. Caddi is end-to-end AI process automation: it discovers the work in the tools you already use, the person who does it builds the automation, and every run is governed.

What is Mimica?

Mimica is a task mining tool. A recorder on employee desktops captures how work is done, and Mimica maps the tasks and flags automation opportunities for an automation team to build.

Best for BPO and shared-service centers mapping desktop work at scale to feed an existing RPA program.

How Caddi's approach is different

Caddi is the end-to-end process automation solution. It doesn't stop at discovering your processes: it also builds the automation that replaces them and governs every run.

  • Cheaper. Free to start. No six-figure contract, no data-volume pricing.
  • Faster. Findings in 15 to 30 minutes. No event logs, desktop agents or consultants.
  • Agentic first. The AI forms hypotheses about how your work runs and validates each one against your data.
  • Build it right away. The person who does the work builds the automation. No IT project.
  • Governed. Every run and decision is logged and reviewable. No black box.

Mimica is task mining built to fill an RPA pipeline. A desktop recorder maps the tasks, Mimica scores which ones are worth automating, and the build happens on your RPA or automation platform. That works if you already have the developers and the platform. Caddi does not assume either: Discover finds the work in the tools you already connect, Automate lets the ops person who does it build the automation, and Govern keeps every run and decision reviewable. More on the category in our task mining guide.

Commercial facts: Mimica and Caddi
FactMimicaCaddi
Pricing modelEnterprise subscription, quoted.Plan-based: a monthly pool of credits and a number of active loops. Unlimited users on Team and above.
Published entry priceNot published.Individual $0. Team $250 per user per month. Business $6,500 per month. Enterprise custom.
Free tier or trialNo free plan.Individual plan, free for one user with no time limit (200 credits and 10 loops per month).
Sign up without a sales callNo, sales-led.Yes, Individual and Team sign up online.
Who builds and maintains itA desktop recorder maps the tasks. The automation itself is built on your RPA or automation platform, by your automation team or a partner.You teach the workflow once by screen-share; Caddi builds it as verified code and maintains it.
Facts checked September 23, 2026. Where a vendor does not publish pricing the row says so, and any figure given is a third-party report.
Sources

Finding the work is step one

An opportunity analysis is useful input for an automation CoE: it ranks candidates and sizes the prize. But the prize is only realized when someone builds the automation, and in a task mining model that someone is an RPA developer working a queue. Each candidate becomes a project with its own scoping, build, testing and support.

ProductDiscoverFind the work worth automatingAutomateTurn the finding into a running automationGovernSee and review every run and decision
MimicaCovered:A desktop recorder maps tasks and scores automation opportunitiesNot covered:Hands the opportunity list to your RPA or automation platform and its developersNot covered:Measures activity, not the automations someone else builds later
CaddiCovered:Reads the tools you already use, read only, and ranks the repeated work with its evidenceCovered:The ops person doing the work builds it. No IT project, no RPA developerCovered:Every run and every decision is logged and reviewable. No black box
Mimica's output is the input to someone else's build. Caddi carries the finding through Automate and Govern itself.

Recorder vs. connected tools: how each one finds the work

Mimica learns from what people do on their desktops, which is why it needs a recorder on the machines in scope and a period of capture before the analysis. For BPO floors running the same desktop transactions all day, that is the right lens.

Most professional services work leaves a clearer trail somewhere else: in the email, the document system, the CRM and the e-signature log. Caddi Discover reads that trail from the tools you already connect (Outlook or Gmail, iManage, NetDocuments, Clio, Salesforce, Redtail, Box, DocuSign and more), read only, always, under the access the user already has. It tests its own hypotheses against the real data and shows only what the data supports, ranked by hours, with the evidence attached. No recorder, no capture period, usually 15 to 30 minutes.

High confidence

Morning Inbox Triage and Matter Filing

Read each new message in Outlook, open any Docusign envelope, match it to the matter in Clio and file the executed copy to NetDocuments.

152hrs / yr5×/week · ~35 min each
Microsoft OutlookDocusignClioNetDocuments

What Caddi saw

  • 1,204messages read in Outlook in the last 30 days
  • 418Docusign envelopes opened from those messages
  • 412matters matched in Clio and filed to NetDocuments
  • 6exceptions raised for review in Teams

Why it’s worth automating

Every message already names the client and the matter. The four steps are the same each time, and the tools never talk to each other, so you carry the details between them by hand.

Per occurrence
35 min
Per week
2.9 hrs
Observed over
30 days
Build next

Reads the tools you already use, read only. No event logs, no desktop agents.

  • Microsoft Outlook
  • Gmail
  • Clio
  • NetDocuments
  • iManage
  • Salesforce
  • Wealthbox
  • Redtail
  • Box
  • Docusign
  • QuickBooks
  • HubSpot
  • 150+ tools
A Discover finding, opened: what Caddi saw, why it is worth automating, and the estimate (frequency x duration over the observed window, a ranking aid rather than a forecast).

From opportunity to running automation

The person who does the work builds it
  1. 1
    Connect the tools, read onlyNo desktop recorder. Discover reads the systems the work already runs through.
  2. 2
    Ranked findings with evidenceRepeated work, ranked by hours, each finding showing what Caddi saw and why it is worth automating.
  3. 3
    Build nextThe ops person hits Build next or teaches Caddi once over a screen-share. Caddi builds verified code over APIs, no selectors.
  4. 4
    Every run on the recordGovern logs every run and every decision, traceable to source.
Tap a tab to compare the task mining to RPA pipeline with Caddi's Discover, Automate, Govern loop.

Caddi vs. Mimica at a glance

MimicaCaddi
How it finds workDesktop recorder captures and maps tasksReads activity in connected tools, read only
SetupRecorder deployed to machines in scopeSign in to your tools; nothing on desktops
Who runs itAutomation CoE or BPO transformation teamThe ops lead or the person doing the work
What happens after the insightOpportunity list goes into the RPA pipelineBuild next, in the same product
Who builds the automationRPA developers or a partner on your platformThe ops person, by teaching Caddi once
Governance of automationsOn the RPA platformGovern: every run and decision logged and reviewable
Pricing modelEnterprise subscription, quotedPublished: free, then $250/user/mo for Team
Time to first findingAfter a capture periodUsually 15 to 30 minutes
Free planNoYes, Individual includes Discover and Automate

How they score where it counts

Mimica is purpose-built for desktop task mapping at scale, and it is better than Caddi at seeing work that only happens on a screen. Caddi is better at everything that turns a finding into hours saved.

CaddiMimica
Desktop task mappingFeeds an existing RPA programLight setup, no recorderBuilds the automationGoverns automationsNo developers needed
Directional scoring (out of 5). Mimica leads on desktop task mapping for RPA programs; Caddi leads on building and governing without developers.

When Mimica is the right call

Mimica makes sense for BPOs and shared-service centers where hundreds of people run the same desktop transactions, and where an RPA program with developers and a platform already exists and needs a steady, evidence-based pipeline. In that setup, the hand-off is the model, not a gap.

When Caddi is the right call

Caddi fits when there is no RPA team waiting for a pipeline, when the work lives in connected tools rather than on one desktop application, and when the person who does the work should be the one who automates it. Law firms, RIAs, accounting firms and insurance back offices are the usual fit, along with any ops team that wants the automation running rather than scoped.

Which fits your situation?

Best fit

Mimica

Mapping desktop work at scale to keep an existing RPA pipeline full is exactly what Mimica is for.

If you have an RPA program that needs a pipeline, Mimica feeds it. If you do not, a pipeline is just a list. Caddi finds the work, the ops person builds it, and every run is reviewable, all in one product and free to start.

Try it on your own work

Run Caddi Discover free, see pricing, or book a demo. Weighing other options? Read Caddi vs. Skan.ai, Caddi vs. Celonis, the process mining guide, or our process mining software roundup.

Do more with less

Discover, Automate, Govern

Skip the pipeline hand-off: find the work, build it and review every run in one product. Free to start.

Frequently asked questions

What are the best Mimica alternatives?

Other desktop task mining tools such as Skan.ai and KYP.ai are the closest like-for-like options. Event-log process mining (Celonis, IBM Process Mining) suits ERP-heavy processes. If you want the work found and then built and governed in the same product, without a separate RPA program, Caddi is the alternative: Discover finds the repeated work in the tools you already use, Automate lets the ops person who does it build the automation, and Govern logs every run and decision.

What is Mimica AI?

Mimica is a task mining product. A recorder on employee desktops captures how people work, Mimica maps the tasks from that capture, and it produces an automation opportunity analysis. It is aimed at automation centers of excellence and BPO or shared-service operations. Building the automations happens on your RPA or automation platform.

Does Mimica build automations?

No. Mimica maps tasks and identifies what could be automated; the automation itself is built on your RPA or automation platform by your automation team or a partner. Caddi builds the automation itself: the ops person who does the work teaches Caddi the workflow once, or hits Build next on a Discover finding, and Caddi builds it as verified code over APIs across 150+ tools.

How much does Mimica cost?

Mimica does not publish pricing; it is an enterprise subscription quoted by sales, with no free plan. Caddi's pricing is published: Individual is free (Discover and Automate, one user, no time limit), Team is $250 per user per month and adds Govern, Business is $6,500 per month, and Enterprise is custom.

Mimica vs. Caddi: which should I choose?

Choose Mimica if you run a BPO or shared-service center with an existing RPA program and need to map desktop work at scale to feed that program's pipeline. Choose Caddi if you do not have an RPA team, your work runs through connected tools, and you want one product that finds the work, builds it and governs it.

Is there a cheaper alternative to Mimica?

Yes. Caddi Discover is free on the Individual plan and usually returns ranked findings in 15 to 30 minutes, with no desktop recorder to deploy. Automate is on the same free plan, so you can build the first automation before spending anything.